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  1. #1
    Registered User
    Join Date
    Nov 2008
    Posts
    2

    Default delay when add accounts.

    We update Cpanel and WHM on version (WHM 11.23.2 cPanel 11.23.6-S27225), and now when I create account - creation account delayed for a moment "Verifying MX Records and Setting up Database" and do this 1 or 2.5 minute. (Created account is good and worked).
    For create one account require 2 to 4 minutes, but before update - account created 0.5 max 1.5 minutes.
    Please help us - which involves this problems. And how can we solve it?

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    11,189
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    That's abnormally poor performance for cPanel/WHM. You may want to have our technical analysts take a look at your server to figure out why this is happening. You can do this by submitting a support ticket.

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