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  1. #1
    cPanel Partner NOC cPanel Partner NOC Badge
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    Default Disk Quota email notification

    Hi,

    what is the file that manage the disk Usage notification? i have a problem on my server, nobody get email notification for Disk Usage warning


    Thanks

  2. #2
    Member avijit's Avatar
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    Default

    In the WHM > tweak Settings >> "Notifications"

    enable the Disk Space Usage Warnings and save.
    Stop Reymond !! A single conversation with a wise man is better than ten years of study. So....

  3. #3
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    already enable, but nothing come!

  4. #4
    EWD
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    Quote Originally Posted by adapter
    already enable, but nothing come!
    Having the same issue.

    Did you find a fix?

    Thanks
    Emerson

  5. #5
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    I'm having the same issue also.

  6. #6
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  7. #7
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    same issue here

  8. #8
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    Post Check Information

    Set a cronjob to get disk usage notification.
    Check URL: http://atmail.com/view_article.php?num=379
    for checkquota.sh script.


  9. #9
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    FYI,

    I had submitted a trouble ticket regarding this about 2 months ago. The issue was resolved on my server and the CPanel tech indicated that it was a problem with their scripts. The tech also said that he/she submitted it to be included in an upcoming CPanel release, but i'm not sure when that will happen.

  10. #10
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    How can I most easily and authoritatively work out whether these notifications are being sent out or not, i.e. whether this problem is affecting my server or not?
    • Web Design Perth .:. Itomic Business Website Solutions of Perth, Western Australia

  11. #11
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    P.S. Where are these notifications sent?

    1. To the offending email account in question, or
    2. To the main contact email for the domain
    3. 1+2

    In my book the answer should be 3. :-)
    • Web Design Perth .:. Itomic Business Website Solutions of Perth, Western Australia

  12. #12
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    This is really an ODD bug - all my customers on all get disk usage warnings however the admins do not get an email anymore and I really dont like this - it wastes an obscene amount of time trying to trouble shoot an acct when the user calls screaming that their mysql db wont work or their email is jammed and we try to troubleshoot a problem and 9 times out of 10 its disk usage they have exceeded and they ignored the emails when we catch it and point the issue out then they are like OH yea I got that email doh!!!! Well why did you ignore it? So frustrating!!
    I so preferred it when the admin got a notice of exceeded disk usage so we could contact the customer promptly get an upgrade if need be or let them know to delete some files before a problem happens!

    Stinky Bug!

  13. #13
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    Does anyone know the script(s) to run that should send out these notifications? I've setup a dummy account and almost filled it, and am now looking to test it without having to wait until tomorrow to view the results after the script(s) run overnight.
    • Web Design Perth .:. Itomic Business Website Solutions of Perth, Western Australia

  14. #14
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    Quote Originally Posted by spaceman View Post
    Does anyone know the script(s) to run that should send out these notifications? I've setup a dummy account and almost filled it, and am now looking to test it without having to wait until tomorrow to view the results after the script(s) run overnight.
    /scripts/quotacheck
    • Web Design Perth .:. Itomic Business Website Solutions of Perth, Western Australia

  15. #15
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    Quote Originally Posted by spaceman View Post
    P.S. Where are these notifications sent?

    1. To the offending email account in question, or
    2. To the main contact email for the domain
    3. 1+2

    In my book the answer should be 3. :-)
    The answer (on my server) is, encouragingly - 3.

    I ran /scripts/quotacheck

    and received two emails, one to the offending email account in question, and another to the primary hosting account (see below)

    Bottom line: it's all good here.

    1. "The mailbox over-quota-test@itomic.com is almost full. You should remove some emails from the box as soon as possible to prevent losing any future mail. This mailbox is currently 95.43% full"
    2. "The following users are near or have exceeded their individual mail quota:
    over-quota-test@itomic.com: critical"

    'Course, it would be nice to have some finer-grain control over
    1. Frequency of these messages
    2. Which limits, eg. 60%, 80%, 95%, trigger which messages
    3. Wording of these messages
    • Web Design Perth .:. Itomic Business Website Solutions of Perth, Western Australia

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