Disk Quotas - New User Problem

[johnmcneely]

Hello,

I am new to cPanel, and have an issue with my disk quotas. Users cannot access FTP because it appears the account is over quota.

General account information:
...
Disk usage 183.91 Megabytes
Disk space available -83.91 Megabytes

But the weird thing is, when I look at the cPanel Disk Usage viewer, I get:

Directory Space Used
public_html/data 401.37 Meg


could this be a problem solved with fixquota? I haven't ran that yet.



Below is the report from /usr/sbin/repquota -auv

*** Report for user quotas on device /dev/hda3
Block grace time: 7days; Inode grace time: 7days
Block limits File limits
User used soft hard grace used soft hard grace
------------------------------------------------------------------------------
...
ftpaccount-- 8 102400 102400 4 0 0
...

Please help ...

[bigpy2003]

Who knows unless you try it?

[johnmcneely]

Bit of a newbie ... didn't know if fixquota could potentially cause problems with my other 30 (fully functional) accounts.

I guess I just don't have faith in automated fixes. Is there any danger?