disk usage wrong?

[cPanelDavidG]

Since the disk usage is broke and has been forever then the quota system is pointless as well

Have an account with quota of 500 mb - disk usage and quota ONLY see space in public_html

this user was at 505 mb - as I began to poke around the new file manager showed me that he also had a old.public_html folder that was also using 500+ mb of space

so file manager see the right file sizes BUT quota and cpanel only see the data in public_html

in this case user was using over 2.5 x quota

Doug

I would recommend submitting a support ticket regarding this issue. Typically all files owned by a user will be counted towards their disk quota, which obviously is not happening in your situation.

[bamm]

Hello,

I am hoping that someone can help me.

Am I incorrect in thinking that du -h will show me where all disk usage is being used inside an account?...including space being used by hidden files?

Thank you for your assistance.

[bamm]

Hello,

I am hoping that someone can help me.

Am I incorrect in thinking that du -h will show me where all disk usage is being used inside an account?...including space being used by hidden files?

Thank you for your assistance.

Okay, so it doesn't show space being used by hidden files. Is there a command that does?