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Thread: DNS Cluster Failing

  1. #1
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    Default DNS Cluster Failing

    Hello Everyone,

    I'm having an issue with DNS clustering:

    My DNS cluster had been working fine until I did an EasyApache Update (and updated to the latest version of PHP).

    The error I am getting is this:
    There was an error while processing your request: Cpanel::PublicAPI returned [Server Error from XX.XX.XXX.XX: HTTP/1.1 403 Forbidden ]

    The DNS Cluster version for this server also says:
    Requires version 8.9 or later

    But, both servers are updated to the latest version of Cpanel.

    The setup I have is one server running Cpanel, and another server acting as DNS only.

    Here are the versions:
    DNSonly: WHM 11.30.6.6 - X 3.9
    Full: WHM 11.30.6 (build 6)

    I've tried rebooting both servers, disabling the brute force prevention, re-establishing the remote access keys, and re-adding the server to the cluster, all to no avail.

    It should be noted that when I check inside the WHM in the Clustering section, I get this error about the DNS only server. When checking in the DNSonly server though, I get no error showing about the full server.

    Any thoughts?

    -Nick

  2. #2
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    Default Re: DNS Cluster Failing

    Same for me... just noticed that today...
    Cheers,

    CIO @Diseño Web G4A

  3. #3
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    Default Re: DNS Cluster Failing

    Glad to hear its not just me. Any solution?

    I've tried everything I can think.

    -Nick

  4. #4
    cPanel Staff cPanelMichael's Avatar
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    Default Re: DNS Cluster Failing

    Hello

    Please consider opening a support ticket for this issue so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can track the progress.

    Thank you.
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists - Documentation - Migration Services - Change Logs
    -- cPanelMichael - Migration Specialist, Technical Analyst, cPanel Technical Support

  5. #5
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    Default Re: DNS Cluster Failing

    Same happened with one of my servers

    I configured as follow:

    webserver.domain.com > WHM Configure Cluster > Add ns1.domain.com and then select "Synchronize Changes"
    webserver.domain.com > WHM Configure Cluster > Add ns2.domain.com and then select "Synchronize Changes"

    ns1.domain.com > WHM Configure Cluster > Add webserver.domain.com and then select "Standalone"
    ns2.domain.com > WHM Configure Cluster > Add webserver.domain.com and then select "Standalone"


    RESULT:

    ns1 show all ok (standalone)
    ns2 show all ok (standalone)

    webserver show
    ns1: Could not connect to ns1.domain.com:2087: Invalid argument Server error | Requires version 8.9 or later
    ns2: all ok 11.30.6.6 | (sychronize changes)

    all cpanel/WHM is updated (11.30.6.6 !!!)
    IPs are inserted in white lists

    Any news on this issue ?

  6. #6
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    Default Re: DNS Cluster Failing

    Solved.

    There was a missing A-record of the ns1-subdomain at the provider's nameserver!

  7. #7
    Registered Member nwtg's Avatar
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    Default Re: DNS Cluster Failing

    I spent a goodly amount of time posting a few potential fixes but then was informed that a moderator must approve. It was a rather large reply and contained steps that resolved the issue for me.. I'll try again later. I may have mis-posted or my session timed out.
    Last edited by nwtg; 03-29-2012 at 12:55 AM.

  8. #8
    cPanel Staff cPanelTristan's Avatar
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    Default Re: DNS Cluster Failing

    You can always keep the post and simply wait until we approve it. Typically, that's the best way to handle a moderated post that needs approval (waiting for it to be approved). We have staff who handle the forums frequently and, most times, you wouldn't end up waiting longer than 5-8 hours for it to be approved.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Technical Analyst III, Forums Specialist, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  9. #9
    Registered Member nwtg's Avatar
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    Default Re: DNS Cluster Failing

    Thanks Tristan! I was hoping that I wouldn't have to rewrite everything. I'll keep an eye out for it!

  10. #10
    Registered Member nwtg's Avatar
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    Default Re: DNS Cluster Failing


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