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  1. 07-29-2003 04:56 PM #1
    F Brown
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    Default Domain not resolving

    Possibly similar to the similar thread below. I'm new to both adminng a server and WHM. I am unable to get an domain to resolve to an account on my server. The server itself is fine, as is the domain to the server. However the domain to the test account I'm trying out is not going to it nore anything. I have been trying what I could for the past 4 days and am unable to produce any results.

    Below is a whois on the domain:
    Hop (ms) (ms) (ms) IP Address Host name

    Trace complete

    Domain registry query for knightofxentar.com:

    Whois Server Version 1.3

    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to http://www.internic.net
    for detailed information.

    Domain Name: KNIGHTOFXENTAR.COM
    Registrar: ENOM, INC.
    Whois Server: whois.enom.com
    Referral URL: http://www.enom.com
    Name Server: NS1.RACKSHACK.NET
    Name Server: NS2.RACKSHACK.NET
    Status: REGISTRAR-LOCK
    Updated Date: 27-jul-2003
    Creation Date: 25-jul-2003
    Expiration Date: 25-jul-2004
    cPanel.net Support Ticket Number:
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  2. 07-29-2003 05:33 PM #2
    ciphervendor
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    It looks like the DNS servers you have that domain pointed to don't contain any DNS records for the domain name.

    You should either setup DNS services on your machine or use Enom's DNS services to resolve this issue. If rackshack is supposed to do DNS for that domain, you should contact their tech support dept. to see why they don't have records for that domain.

    cPanel.net Support Ticket Number:

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  3. 07-29-2003 05:44 PM #3
    F Brown
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    I belive I have the DNS services running on my machine. But it sounds like I have setup something wrong.. and sadly I can't think of what I setup wrong.

    I'm using those two nameservers for my server's, so I then used those nameservers for the domain that will be used for the account.

    cPanel.net Support Ticket Number:
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  4. 07-29-2003 06:11 PM #4
    ciphervendor
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    You have Rackshack's nameservers listed on that domain record:

    [whois.enom.com]
    Registration Service Provided By: NameCheap.com
    Contact: support@NameCheap.com

    Domain name- KNIGHTOFXENTAR.COM

    Name servers-
    ns1.rackshack.net
    ns2.rackshack.net

    Log into your domain management control panel and remove:

    ns1.rackshack.net
    ns2.rackshack.net

    replacing those two entries with the nameservers you setup on your box.

    cPanel.net Support Ticket Number:

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  5. 07-29-2003 06:40 PM #5
    F Brown
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    I've requested an additional IP and will see what I can do with that.

    cPanel.net Support Ticket Number:
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  6. 07-30-2003 01:50 PM #6
    sitehostz
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    Default

    There is a bug in all the latest versions of cPanel. Stable, Relase and Edge.. Try restarting bind after the server starts and apache.

    There are now longer delays as well when adding new accounts.. It sometimes takes almost 15 minutes for a domain to work even if it's already been propagated.

    Chris

    cPanel.net Support Ticket Number:
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  7. 07-30-2003 01:53 PM #7
    ciphervendor
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    Originally posted by sitehostz
    There is a bug in all the latest versions of cPanel. Stable, Relase and Edge.. Try restarting bind after the server starts and apache.

    There are now longer delays as well when adding new accounts.. It sometimes takes almost 15 minutes for a domain to work even if it's already been propagated.

    Chris

    cPanel.net Support Ticket Number:
    This thread has nothing to do with cPanel or BIND; so I'm not sure why you go on about problems that sound like a config issue on your box and have no relevance to this thread.

    cPanel.net Support Ticket Number:

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  8. 07-30-2003 02:14 PM #8
    sitehostz
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    Because the domain will resolve to the server whether it's using rackshacks name servers or his. All that matters is the IP's unless he didn't set up the resolvers or setup his ns1 and ns2 correctly at enom..

    >> This thread has nothing to do with cPanel or BIND;

    That makes alot of sense..

    Chris

    cPanel.net Support Ticket Number:
    Last edited by sitehostz; 07-30-2003 at 02:16 PM.
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  9. 07-30-2003 02:20 PM #9
    sitehostz
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    [QUOTE]Originally posted by ciphervendor
    [B]This thread has nothing to do with cPanel or BIND; so I'm not sure why you go on about problems that sound like a config issue on your box and have no relevance to this thread.

    With some of the replies that you have been making.. I'm not sure why you are even posting here at all.. Your last reply had less relevance than mine..

    cPanel.net Support Ticket Number:
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  10. 07-30-2003 02:23 PM #10
    ciphervendor
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    Originally posted by sitehostz
    Because the domain will resolve to the server whether it's using rackshacks name servers or his. All that matters is the IP's unless he didn't set up the resolvers or setup his ns1 and ns2 correctly at enom..
    You can't just enter nameservers on a domain record and hope that the domain will resolve correctly. i.e. The example the thread starter included shows nameservers for rackshack which do not include zone files for his domain.

    >> This thread has nothing to do with cPanel or BIND;

    That makes alot of sense..

    Chris
    A prerequisite for posting on this forum should include an IQ above room temp. centigrade; whether or not that encompasses the ability to spell.

    cPanel.net Support Ticket Number:

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  11. 07-30-2003 02:28 PM #11
    tAzMaNiAc
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    Default

    Originally posted by sitehostz
    There is a bug in all the latest versions of cPanel. Stable, Relase and Edge.. Try restarting bind after the server starts and apache.

    There are now longer delays as well when adding new accounts.. It sometimes takes almost 15 minutes for a domain to work even if it's already been propagated.

    Chris

    cPanel.net Support Ticket Number:
    He seems to want it to go to his DNS on his server, yet it's going to rackshack.net. it is not a Cpanel or BIND problem.. FYI.

    So ciphervendor is correct in his answers, unless FBrown says otherwise.

    Also, for the domains.. I have instant propagation most of the time from my DNS. It depends on your ISP, ISP's DNS, etc.

    Brenden

    cPanel.net Support Ticket Number:
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  12. 07-30-2003 02:33 PM #12
    sitehostz
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    >>>shows nameservers for rackshack which do not include zone >>> files for his domain.

    And it doesn't show IP's so one would assume he didn't specify the IPs for his ns1 and ns2.. It looks to me like he only gave the actual name server names and didn't use the IP's as I said above in the other post.

    Chris

    cPanel.net Support Ticket Number:
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  13. 07-30-2003 04:40 PM #13
    F Brown
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    I have it working now (I think).

    I got an extra IP adderss, removed the rackshack NS's, and used my own (IE: ns1.myserver.com, ns2.myserver.com). I then pointed my server domain to the new NS's at the registar, as well as the test domain at the new NS's, and wait about 1 1/2 days.

    However when I go to either www.mydomain.com, or www.testdomain.com it brings up www.testdomain.com's directory.

    Now I need to find out how to fix this issue o.O


    Regarding the comments about the location of this thread, as I said I'm new to this, and I was not sure what was the cause of the issue.

    cPanel.net Support Ticket Number:
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