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Old 08-07-2009, 09:52 AM
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Domain Zone Ownership
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
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Old 08-07-2009, 02:51 PM
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Quote:
Originally Posted by bizzy View Post
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Please let our technical analysts assist you with this so we can figure out what caused this situation and resolve it: http://tickets.cPanel.net/submit
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Old 08-10-2009, 10:30 AM
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Quote:
Originally Posted by bizzy View Post
I have created some domain zones in WHM. None of the stuff (apart from the DNS) is hosted on our servers. Ownership defaulted to the first reseller but they do not appear to be listable to that user.

I now need to re-arrange ownership of domains so someone other than the reseller can administer them.

The problem is - that while I can edit these zones - i can't see a list anywhere or any means to change the owner. They are 'lost in space' while still functioning. I could delete/recreate zones but there must be a better way of administering domains that require only DNS.

Please help.
Please ensure your cPanel install is the latest version as reported at Downloads - cPanel Inc. What you are describing is reminiscent of a bug in earlier versions of cPanel 11.24
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