Downloading a MySQL backup issue

[D-Litz]

What would cause a backup from the built in MySQL backup function to only be 1 byte?

Downloading the same sql file via PHPMyAdmin works just fine.

Thanks

[cPanelDavidG]

What would cause a backup from the built in MySQL backup function to only be 1 byte?

Downloading the same sql file via PHPMyAdmin works just fine.

Thanks

In the past, that would be caused by attempting to create a backup while logged into the cPanel interface using the reseller override feature. Since the reseller had no access to the database, the resulting backup file was much smaller than it should have been.

In the latest versions of cPanel/WHM, the interface will notify you about this situation (if logged in using reseller override) before you generate a bad backup. However, this condition also prevents access to phpMyAdmin via cPanel.

Are you accessing phpMyAdmin via cPanel or via WHM?

[D-Litz]

In the past, that would be caused by attempting to create a backup while logged into the cPanel interface using the reseller override feature. Since the reseller had no access to the database, the resulting backup file was much smaller than it should have been.

In the latest versions of cPanel/WHM, the interface will notify you about this situation (if logged in using reseller override) before you generate a bad backup. However, this condition also prevents access to phpMyAdmin via cPanel.

Are you accessing phpMyAdmin via cPanel or via WHM?

The problem is with cpanel>backups>Download a MySQL Database Backup>Pick a database to download.

the download begins...but when it saves, its only 1byte in size.

In phpmyadmin, I just use the export feature and get the database that way...however the Backup>Download a MySQL Database Backup is broken.

[D-Litz]

Forgot to add that we do not have any reseller accounts on any of our servers...

All accounts are under root.

[cPanelDavidG]

Are you accessing phpMyAdmin via cPanel or via WHM?

Additionally, are you logged into cPanel as the user with their password, or with your root password?

[D-Litz]

Are you accessing phpMyAdmin via cPanel or via WHM?

Additionally, are you logged into cPanel as the user with their password, or with your root password?

I am accessing it via cPanel and using the end user login info

http://domain.com:2082/frontend/x3/index.html

[cPanelDavidG]

I am accessing it via cPanel and using the end user login info

http://domain.com:2082/frontend/x3/index.html

In that case, I recommend letting our technical analysts assist you with determining the cause of this issue and resolution of this issue.

[nomankhn]

I am accessing it via cPanel and using the end user login info

http://domain.com:2082/frontend/x3/index.html

Yes, i also face some time same problem, but mostly its due to that database is not selected, i just download a php file, after selecting proper database and complete inserts, i never see such problems.