e-mail authentication problem

[ChemicalWH]

After a server reboot none of the accounts on the server have been able to receive mail with outlook or webmail. maillog gives the following errors:

Feb 14 18:54:36 [server] authdaemond: Cwd object version 3.14 does not match $Cwd::VERSION 3.11.
Feb 14 18:54:36 [server]pop3d: LOGIN FAILED, user=[email], ip=[ip]
Feb 14 18:54:36 [server]pop3d: authentication error: Input/output error


I've tried a lot of things mentioned in other topics,

/scripts/restartsrv_exim
/scripts/restartsrv_courier
/scripts/courierup --force


/scripts/perlinstaller --force Cwd
/scripts/eximup --force
/scripts/upcp --force



Nothing really worked, problem is still there.

Thanks in advance,
Ruud Goedhart

[serverplanet]

I'm seeing the same problem on my server since restarting exim.

[serverplanet]

ok webmail is working for me (horde) but nobody can connect with outlook or outlook express. It just keeps prompting for a password over and over. Anyone have any ideas?

[chirpy]

Feb 14 18:54:36 [server] authdaemond: Cwd object version 3.14 does not match $Cwd::VERSION 3.11.
Feb 14 18:54:36 [server]pop3d: LOGIN FAILED, user=[email], ip=[ip]
Feb 14 18:54:36 [server]pop3d: authentication error: Input/output error

Probably the guaranteed way to cure that is to reinstall perl using the distribution at http://laye1.cpanel.net for the Cwd error.

That said, Input/output error is a bit worrying if that doesn't resolve it.

[ret]

Hello,

I'm having a similar issue with courier. But am not seeing the cwd errors.

maillog is spitting out 'authentication error: Input/output' errors for for both imap & pop.

I have force installed everything in the first post / reinstalled perl via layer1 with no progress.

Freebsd 5.4
courier-authlib-0.58_2 Meta-port for the courier authentication library
courier-authlib-base-0.58_2 Courier authentication library base
courier-imap-4.1.1,1 IMAP (and POP3) server that provides access to Maildir mail

everything has been deinstalled, and had upcp --force install, that also did not help..

Starting to look like a hardware issue..

Thanks in advance,

[Xdred]

Has anyone been able to resolve this yet?

[oneguy]

*bump* any resolution?

[oneguy]

ok - for our servers, we narrowed down the problem to
/usr/local/cpanel/bin/courier-auth

we compared it to the ones we have on our other working servers and found that the md5sum was different, even though file size was the same.

so, we copied the file from a good server and replaced this one.

problem solved. but question being, we ran /script/upcp --force on this problematic server and the faulty /usr/local/cpanel/bin/courier-auth was not replaced ... I wonder why?

[DeepM]

got same issue, but only on all vps servers

[StaticPhilly]

hi, ok i had this problem along with another problem which i managed to fix,

basicly the POP3 error is caused by two POP3 servers running on your box,
CPanel uses its own POP3 server called CPPOP and some linux OS's have a POP3 server in xinetd.d so you have to disabled that.

to do so heres a step-by-step using SSH as root

cd /etc/xinetd.d
vi popa3d

press 'i' to enter edit mode

change the line:

disable = no

to

disable = yes

down press esc twice, then press ':' followed by wq then press enter


now do the same with popa3ds
vi popa3ds

finerly login to your WHM and restart your POP3 service

hope this helps,
Philly