Community Forums
Connect with us on LinkedIn
Community Notice
+ Reply to Thread
Results 1 to 4 of 4
  1. #1
    Member
    Join Date
    Mar 2003
    Posts
    22

    Default E-Mail stopped working yesterday!!!

    For some reason or another, no users can receive e-mail anymore. I get the following error:

    Reason: "The recipient cannot be verified. Please all
    recipients of this message to verify they are
    valid."

    Diagnostic-Code: smtp; 550-"The recipient cannot be verified.
    Please all recipients of this message
    550 to verify they are valid."

    Any Ideas what are causing these problems???

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,495

    Default

    Depends where the problem is. To make sure it is not with exim, and since it is affecting every user on the server?, you can reinstall it if you want with:

    /scripts/exim4

    Other wise you need to have a look in the server email logs in (on Linux) /var/log/exim_mainlog.

    If it's only for one user or one domain - make sure that they're not over either their mailbox or account quotas.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  3. #3
    Member
    Join Date
    Mar 2003
    Posts
    22

    Default

    Interesting problem, it's for certain domains, but a few of the ones that have the problem don't have quota's. It's REALLY WIERD

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,495

    Default

    You could check that the domains exist it /etc/localdomains and run the following script to repair anything that it might find (which includes repairing /etc/localdomains):

    /scripts/mailperm
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

Similar Threads & Tags
Similar threads

  1. Sending mail via authentication stopped working overnight [case 50280]
    By jerrybell in forum cPanel and WHM Discussions
    Replies: 16
    Last Post: 06-24-2011, 12:56 PM
  2. Replies: 5
    Last Post: 09-23-2008, 05:30 PM
  3. Mail stopped working, forcing eximup no help
    By skoker in forum cPanel and WHM Discussions
    Replies: 1
    Last Post: 09-16-2006, 03:34 PM
  4. MailScanner stopped working. Mail isn't delivered anymore.
    By Domenico in forum cPanel and WHM Discussions
    Replies: 7
    Last Post: 10-30-2003, 01:17 PM
  5. Mail and SSH stopped working
    By psx-dude in forum cPanel and WHM Discussions
    Replies: 2
    Last Post: 10-13-2001, 01:59 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube