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  1. #1
    Member FrankyKnife's Avatar
    Join Date
    Mar 2004
    Location
    Zurich (CH)
    Posts
    16

    Angry Easy Apache - Update Error (...as usual)

    Hi!
    google responded 1 result to my error problem... on an arabian website!!!

    maybe someone knows a solution?!

    i had problems with apache updating since beginning of the software. about 99% of building/compiling results in errors. so i use it very rarely. i am still working with apache 1.3.37 and (php 4.4.7, mysql 4.1) ...and i know why!!?
    ...what a nightmare!!!


    here is my latest one...
    apache_conf_distiller --update failed with exit code '2304'
    Code:
    If the browser window is closed or stopped the build will continue in the background.
    The build output should start shortly...
    
    --------------------------------------------------------------------------------
    
    Ending apache_conf_distiller. No changes have been made. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 
    
    $Cpanel::AdvConfig::apache::directives::items{'adddescription'} failure. 
    Unable to match directive adddescription's values for line: AddDescription "tar compressed archive" .tar 
    The directive's syntax is unknown to the distiller. If you are certain the syntax is valid then please contact cPanel support to have this issue remedied. Please refer to this message when making your query. Thanks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !! 
    '/usr/local/cpanel/bin/apache_conf_distiller --update' failed with exit code '2304' !! -process complete- 
    
    [Profile details] [Raw profile] [Download profile] [About Profiles]
     
    The entire verbose build output is available in /usr/local/cpanel/logs/easy/apache/build.1212507862
    
    If the server does not have enough memory to run the build via a browser (IE if you get "Out of memory" errors below) then you will have to do the build via command line with /scripts/easyapache.

    build log:
    Code:
    !!
    Environment State Snapshot (Before RawENV)
    
    [ACCEPT_ENCODING]
    	gzip, deflate
    
    [CONTENT_LENGTH]
    	
    
    [CONTENT_TYPE]
    	
    
    [CPANEL]
    	active
    
    [Cpanel::Form::Param::last_new]
    	Cpanel::Form::Param=HASH(0x84ee2dc)
    
    [DNS]
    	yourdomain.com
    
    [DOCUMENT_ROOT]
    	/usr/local/cpanel/base
    
    [GATEWAY_INTERFACE]
    	CGI/1.1
    
    [HTTPS]
    	on
    
    [HTTP_ACCEPT]
    	image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/xaml+xml, application/vnd.ms-xpsdocument, application/x-ms-xbap, application/x-ms-application, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-silverlight, */*
    
    [HTTP_ACCEPT_CHARSET]
    	
    
    [HTTP_ACCEPT_ENCODING]
    	gzip, deflate
    
    [HTTP_ACCEPT_LANGUAGE]
    	de-ch
    
    [HTTP_COOKIE]
    	logintheme=cpanel; whostmgrrelogin=no; whostmgrsession=closed
    
    [HTTP_HOST]
    	XX.YY.ZZZ.00
    
    [HTTP_REFERER]
    	https://XX.YY.ZZZ.00:2087/cgi/easyapache.pl?build=1&last_seen=8&skip-cpanelsync=1&notify_cpanel=1&archive_backup=0&reset_httpd_config_to_default=0
    
    [HTTP_USER_AGENT]
    	Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; InfoPath.2; .NET CLR 3.0.04506.648; .NET CLR 1.1.4322)
    
    [LOGIN_THEME]
    	cpanel
    
    [PATH]
    	/usr/bin:/bin:/sbin:/usr/sbin:/usr/bin:/bin:/usr/local/bin
    
    [PATH_INFO]
    	/cgi/easyapache.pl
    
    [PATH_TRANSLATED]
    	/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl
    
    [QUERY_STRING]
    	action=_tail_file_while_pid&pid=25567&file=/tmp/.cpanel_easy-.Xzywpa7SKCKumOPX&build_id=1212507862&skip-cpanelsync=1&uref=0.173327505429373
    
    [REDIRECT_STATUS]
    	1
    
    [REMOTE_ADDR]
    	XX.YY.ZZZ.999
    
    [REMOTE_HOST]
    	XX.YY.ZZZ.999
    
    [REMOTE_PORT]
    	2902
    
    [REMOTE_USER]
    	root
    
    [REQUEST_METHOD]
    	GET
    
    [REQUEST_URI]
    	/cgi/easyapache.pl
    
    [SCRIPT_FILENAME]
    	/usr/local/cpanel/whostmgr/docroot/cgi/easyapache.pl
    
    [SCRIPT_NAME]
    	/cgi/easyapache.pl
    
    [SCRIPT_URI]
    	cgi/easyapache.pl
    
    [SERVER_ADDR]
    	XX.YY.ZZZ.00
    
    [SERVER_NAME]
    	XX.YY.ZZZ.00
    
    [SERVER_PORT]
    	2087
    
    [SERVER_PROTOCOL]
    	HTTP/1.1
    
    [SERVER_SOFTWARE]
    	cpaneld
    
    [SSL_PROTOCOL_VERSION]
    	3
    
    [SUBID]
    	
    
    [UPLINK]
    	
    
    [maketext_obj]
    	Cpanel::CPAN::Locale::Maketext::Pseudo=HASH(0x9253e84)
    
    !!

    server info:
    WHM 11.15.0 cPanel 11.18.6-S24739
    REDHAT Enterprise 3 i686 on standard - WHM X v3.1.0

    Server Version: Apache/1.3.37 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.4.7 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a
    Server Built: Aug 20 2007 18:10:34

    Easy::Apache v3.2.0 Build 4221
    Last edited by FrankyKnife; 06-03-2008 at 11:13 AM.

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    11,189
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    EA3 is fairly reliable and stable on most servers nowadays. I recommend having one of our technical analysts take a look at your server to figure out why it's giving you so many problems as that is abnormal: http://tickets.cPanel.net/submit

  3. #3
    Member FrankyKnife's Avatar
    Join Date
    Mar 2004
    Location
    Zurich (CH)
    Posts
    16

    Default

    support ticket submitted: Request ID: 260053

    thx for any help

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