EasyApache breaks httpd.conf (removal of www.domainname in Alias)

[meganet]

We ran into a situation this weekend after running EasyApache to install the Curl library for PHP. After running it, it seemed to remove www.domainname.com in the ServerAlias for certain (not all) web sites. So some sites were only coming up when accessed without the www. preceding the name.

I already opened a ticket with cPanel, but not sure if we know what's going on with why/how it happened. Has anyone else encountered this?

[cpanelnick]

We ran into a situation this weekend after running EasyApache to install the Curl library for PHP. After running it, it seemed to remove www.domainname.com in the ServerAlias for certain (not all) web sites. So some sites were only coming up when accessed without the www. preceding the name.

I already opened a ticket with cPanel, but not sure if we know what's going on with why/how it happened. Has anyone else encountered this?

Please post the ticket #

Thanks

[meganet]

I had 2 open, one before the weekend when I noticed it, then a second I had one of my on call techs open because I hadn't heard from cpanel for a good portion of Saturday morning.

Most current: 213507
From Friday: 213348

Russel did explain to me on editing /var/cpanel/userdata/domainname.com, adding the www.domain to the ServerAlias, running /scripts/rebuildhttipd, then restarting apache. However, for one, I have to look at every single domain to see if it has the www. missing (which causes it to revert tot he default cpanel install page) and second when i rebuild httpdconf it removes my custom DirecoryIndex settings that I need for some of my customers.

I'd really like to know a total fix so I dont have to go through every single domain.

I just noticed someone was logged into my server so maybe I'll have an answer coming my way soon.

[meganet]

Still nothing from anyone....could this be escalated?

[wtl]

I can confirm this is happening to us as well. It started with cPanel 11 stage 2 (current) after using EA to upgrade to Apache 2.2.6 and PHP 5.2.4.

[djbob2]

EasyApache does break a lot of httpd.conf directives. It breaks all admin-configured ones; however, I have not yet heard of it breaking cPanel-configured ones.

[wtl]

I have not yet heard of it breaking cPanel-configured ones.

Yes, you have - right here

[Snowman30]

I had 2 open, one before the weekend when I noticed it, then a second I had one of my on call techs open because I hadn't heard from cpanel for a good portion of Saturday morning.

Most current: 213507
From Friday: 213348

Russel did explain to me on editing /var/cpanel/userdata/domainname.com, adding the www.domain to the ServerAlias, running /scripts/rebuildhttipd, then restarting apache. However, for one, I have to look at every single domain to see if it has the www. missing (which causes it to revert tot he default cpanel install page) and second when i rebuild httpdconf it removes my custom DirecoryIndex settings that I need for some of my customers.

I'd really like to know a total fix so I dont have to go through every single domain.

I just noticed someone was logged into my server so maybe I'll have an answer coming my way soon.

What script did you run? /scripts/rebuildhttipd??? not awar eof that one

[alnork]

Meganet, do u find a efficient solution about this problem with EA???

I have a same problem with domains that have parked domains only...

Thx!

[PPNSteve]

add me to the list of those affected.. solution??

[OpperGoeroe]

Confirming it here too, it just removes www from the alias.

[vivekvsist]

We ran into a situation this weekend after running EasyApache to install the Curl library for PHP. After running it, it seemed to remove www.domainname.com in the ServerAlias for certain (not all) web sites. So some sites were only coming up when accessed without the www. preceding the name.

I already opened a ticket with cPanel, but not sure if we know what's going on with why/how it happened. Has anyone else encountered this?

I had the same problem when updated cpanel to CURRENT version and used easy apache 3 for updating Apache to 2.2

I fixed almost all, with the help of cpanel tech

[bman]

so is it safe to use easyapache now ? is this bug fixed ?

[ike]

i have a slightly different problem. i have a fairly new server and aded about 50 domains with no problem then used easyapache to update with a few things i needed and php5.*. the last 2 domains i have added since only go to the httpdocs apache/cpanel page. httpd.conf shows theyre added right though.. DocumentRoot /home/domain/public_html and even after comparing other virtual hosts in httpd.conf they all look added the same way. these two just dont work at all and im sure if i added more would be the same problem. BUT if i do a www.domain.com/~accountname for those new two the pages show fine, fantastico installs fine on them, there are no errors and nothing i can see in httpd.conf shows its being pointed elsewhere. all my other domains that were added before the update were affected.

[cpdan]

i have a slightly different problem. i have a fairly new server and aded about 50 domains with no problem then used easyapache to update with a few things i needed and php5.*. the last 2 domains i have added since only go to the httpdocs apache/cpanel page. httpd.conf shows theyre added right though.. DocumentRoot /home/domain/public_html and even after comparing other virtual hosts in httpd.conf they all look added the same way. these two just dont work at all and im sure if i added more would be the same problem. BUT if i do a www.domain.com/~accountname for those new two the pages show fine, fantastico installs fine on them, there are no errors and nothing i can see in httpd.conf shows its being pointed elsewhere. all my other domains that were added before the update were affected.

Are the 2 domains resolving to your server?