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  1. #1
    Member
    Join Date
    Mar 2003
    Posts
    5

    Default email accounts vanished

    OKay today i tired ot check my email on one of my domains. and low and behold the accounts dissapeard. i logged into cpanel and they are gone. i cant even create an email account. it says it is created but when you go back to the webmail admin the accounts are not listed. I checked the domian through ftp and the accounts are listed under mail..... this is the only domain this has happend on. all other domains the emails are working correctly. i tried a couple solutions i found but none of them helped. anyone have some insight? I also tried a daily backup but it did not fix the problem

  2. #2
    Member nickb's Avatar
    Join Date
    Feb 2005
    Location
    India
    Posts
    347

    Default

    check /home/username/etc/passwd and shadow files and make sure they have proper entries for all of your mail accounts. Check the permissions and ownerships on mail boxes as well.
    Either Zero Or Hundred...

  3. #3
    Member
    Join Date
    Mar 2003
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    5

    Default

    they ae all correct. the emails work fine if you log into www.domain/webmail or try to access them from outlook. they are just unlinked from Cpanel.

  4. #4
    Member
    Join Date
    Mar 2004
    Posts
    5

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    Did you ever figure this one out? I am having hte same problem with a customer.

    Quote Originally Posted by lifeisboost
    they ae all correct. the emails work fine if you log into www.domain/webmail or try to access them from outlook. they are just unlinked from Cpanel.

  5. #5
    Member
    Join Date
    Mar 2003
    Posts
    5

    Default

    Actually i found our drive was going bad and was destroying files. we replaced the drive then restored a backup and had to set the email accounts back up but they work fine now. not sure if that is your problem but ours is fixed....

  6. #6
    Member
    Join Date
    Nov 2004
    Posts
    21

    Default

    Just had this problem and found that there was a file named /home/username/etc/_domainname.com* where it should've been a folder with that name. As a result any try to create emails under that domain failed. The solution was to delete that file and create the folder with that name.
    ..but don't ask how was that file created and why did it contain HTML content regarding to Samba.

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