Email completely down: "${perl{checkbx_autowhitelist}

[BianchiDude]

What is causing this error?
2005-07-19 09:36:36 failed to expand condition "${perl{checkbx_autowhitelist}{$a
uthenticated_id}}" for boxtraper_autowhitelist router: Undefined subroutine &mai
n::checkbx_autowhitelist called.

# cat /var/log/exim_mainlog | grep autowhitelist | wc -l
17447

No one can receive or send email!

How can I fix this?

[kris1351]

Yup started getting that error this morning also:

2005-07-18 00:25:26 failed to expand condition "${perl{checkbx_deliver}{$domain}{$local_part}}" for virtual_boxtraper_user router: Undefined subroutine &main::checkbx_deliver called.


Whenever trying to run /scripts/eximup --force or reinstalling CpanelPro I get:

/usr/sbin/exim: error while loading shared libraries: libdb-4.2.so: cannot open shared object file: No such file or directory
Configuration file has an invalid syntax. Please try again.

Anyone have any ideas? Have switched back and forth between current and edge versions to attempt to fix it. This is on a centos 4 system, all other servers seem to be working.

[BianchiDude]

uninstall cpanel pro, that fixed it for me

[kris1351]

That isn't a good fix, need a way to run pro.

[kris1351]

Uninstalled Pro and am running upcp --force now:

Jul 19 10:46:42 svr02 exim: /usr/sbin/exim: error while loading shared libraries: libdb-4.2.so: cannot open shared object file: No such file or directory

[kris1351]

Have uninstalled pro, done everything in the CWD thread and still can't get Exim to load up on a CentOS box. Have tried Edge and now going back to Current again to see if that helps.

[kris1351]

Got a workaround:

root@svr02 [~]# cd /lib
root@svr02 [/lib]# ln -s /lib/libdb-4.1.so libdb-4.2.so

[kris1351]

Well, Exim has started up. Doesn't look like mail delivery is really running at this point though.

[chirpy]

Kris,

Have you tried forcibly reapplying the db4 rpm through yum?

[kris1351]

Tried, yum seems to like the version installed.

[cpanelnick]

Tried, yum seems to like the version installed.

What os are you running ?

[kris1351]

Using Centos4. I just did a forced RPM install to get the libdb-4.2.so back in /lib, not sure how it got deleted before. Doing a /scripts/eximup --force currently to see if this resolves the issue.

[cpanelnick]

Using Centos4. I just did a forced RPM install to get the libdb-4.2.so back in /lib, not sure how it got deleted before. Doing a /scripts/eximup --force currently to see if this resolves the issue.

[root@rpmbuild32 /]# ls -l /usr/lib/libdb-*
-rw-r--r-- 1 root root 1131644 Feb 21 20:29 /usr/lib/libdb-4.2.a
-rw-r--r-- 1 root root 798 Feb 21 20:29 /usr/lib/libdb-4.2.la
lrwxrwxrwx 1 root root 22 Mar 21 16:55 /usr/lib/libdb-4.2.so -> ../../lib/libdb-4.2.so
[root@rpmbuild32 /]# cat /etc/redhat-release
CentOS release 4.0 (Final)
[root@rpmbuild32 /]# rpm -qf /usr/lib/libdb-4.2.so
db4-4.2.52-7.1


should be there on 4

[kris1351]

Ok finally have mail flowing again. Had to do a force install of DB4:

wget http://rpm.pbone.net/index.php3/stat....i386.rpm.html
rpm --nodeps --ivhf db4-4.2.52-7.1.i386.rpm.html
/scripts/updatenow
/scripts/upcp --force
/scripts/updatenow
/scripts/eximup --force
chown root:mail /etc/localdomains
chomod 660 /etc/localdomains
/scripts/restartsrv exim

It took every step in that order to get mail flowing again on our server.

[GOT]

We've all had a very difficult week already...