Email disappears in outlook express

[Markwaugh]

Hello,

I'm having trouble with two of my e-mail accounts in outlook express.
test@test.com test1@test.com

E-mails in both these accounts are being deleted after I view the e-mails in outlook express. Only the unopened e-mails stay in the INBOX folder. This most recently happened to the e-mail test@test.com. It happened sometime today and I lost a list of contact information.

any help would be highly appriacted

cPanel.net Support Ticket Number:

[Markwaugh]

Hello,

The e-mails are normally deleted about 2-3 days after they've been read. They
are not deleted right away. If the problem
is still there, the emails will probably be deleted by then.

any ideas ?

cPanel.net Support Ticket Number:

[dave9000]

if you are running xp with mcafee virus software your mail will disappear in outlook express

mcafee has a service pack update that will fix this problem

cPanel.net Support Ticket Number: