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  1. #1
    Member
    Join Date
    Apr 2004
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    9

    Default Email failed: host lookup did not complete:,DNS Error i think

    when i'm sending an email , the email return to me with this error


    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    any@any.com
    host lookup did not complete: retry timeout exceeded
    i think there is problem with DNS or somthing related to , i had tried to fix namad using those scripts in /sripts which didn't fix any thing ,

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    You need to:

    1. Emulate the lookup on the server using dig

    2. Get the proper error message from the exim mainlog when you send
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
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    http://www.configserver.com

  3. #3
    Member
    Join Date
    Apr 2004
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    9

    Default

    here what i did


    root@hn [~]# dig -x myip
    ; <<>> DiG 9.2.4 <<>> -x myip
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 52031
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;myip.in-addr.arpa. IN PTR

    ;; Query time: 10 msec
    ;; SERVER: myip#53(myip)
    ;; WHEN: Wed Jun 15 17:35:56 2005
    ;; MSG SIZE rcvd: 43


    2005-06-15 17:12:07 1DiYch-000865-QT == anyusername@hotmail.com R=lookuphost defer (-1): host lookup did not complete



    root@***** [~]# ping hotmail.com
    ping: unknown host hotmail.com
    Last edited by mahmood; 06-15-2005 at 09:49 AM.

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    So that would suggest that your server doesn't have a reverse DNS PTR record for your servers IP address and that it doesn't have any operable DNS resolvers in /etc/resolv.conf
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

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