eMail issues

[omoriginals]

Hello,

My new cPanel server is up and running.
We just made it live yesterday. All of the sites were using cPanel on a shared server. No I have my own cPanel sever.

The domains all seem to be working, but we've been having some eMail issues.

1) Clients haven't been able to eMail each other: this seems to be working now

2) Some clients aren't getting eMails from ME (my site is on the same server)
But, they are getting some from others (people from their domain & outside of the server)

3) Some clients aren't getting any eMail in their inbox (they use outlook) but there are new messages when they go to theirdomain.com/webmail

Everybody's eMail worked fine before the transfer.

I copies all of the old account info to the new server from within WHM.

Any wisdom about the eMail issues would be greatly appreciated.

Are the above issues common?
Do I need to do anything in my setup?

God Bless,
Oscar

[anand]

on shell do this and paste the result here. Replace the emailid@CUSTOMERDOMAIN.com with ur customers email id who is not recieving mails.

mail -v emailid@CUSTOMERDOMAIN.com
sub: test
test
.


LAST . is neccessary.

As for users not able to see mails in outlook, check their settings.

[omoriginals]

Thanks.

I'm VERY new at this.
How do I get to the shell?

Can't I do the testing through WHM?

God Bless,
Oscar

[anand]

Originally posted by omoriginals
Thanks.

I'm VERY new at this.
How do I get to the shell?

Can't I do the testing through WHM?

God Bless,
Oscar

Please don't mind but if you aren't aware of the basics even i seriously recommend you hire someone to do it for you for now. And then gradually learn. Its always better and safer. Rest is ur wish.

For shell u need to use a ssh client like putty for windows. Google for putty to download and use it.

[anand]

http://www.chiark.greenend.org.uk/~s.../download.html

Download putty from above url.

[omoriginals]

Ok. I left out an important detail.

I'm on a mac running os x.

I learned that OS X includes OpenSSH by default.

So I should be able to what you recommend from the command line.

how do i connect with ssh?

Thanks & God Bless,
Oscar

[anand]

sorry have no idea on mac, ssh is used as follows atleast on linux systems.

ssh root@serverip -v

-v is for verbose. It will ask u the root password then.

[omoriginals]

Here is what I got with your help....

[TiBook:~] om% ssh root@65.183.204.254
root@65.183.204.254's password:
Connection to 65.183.204.254 closed by remote host.
Connection to 65.183.204.254 closed.
[TiBook:~] om% mail -v nick@forsalebynick.com
Subject: test
.
EOT
Null message body; hope that's ok
nick@forsalebynick.com... Connecting to localhost via relay...
nick@forsalebynick.com... Deferred: Connection refused by localhost
[TiBook:~] om%

---
what's does "Deferred: Connection refused by localhost" mean?

I can send eMail to nick@forsalebynick.com from domains other than those on my server without a problem.

Thanks & God Bless,
Oscar

[anand]

Originally posted by omoriginals
Here is what I got with your help....

[TiBook:~] om% ssh root@65.183.204.254
root@65.183.204.254's password:
Connection to 65.183.204.254 closed by remote host.
Connection to 65.183.204.254 closed.
[TiBook:~] om% mail -v nick@forsalebynick.com
Subject: test
.
EOT
Null message body; hope that's ok
nick@forsalebynick.com... Connecting to localhost via relay...
nick@forsalebynick.com... Deferred: Connection refused by localhost
[TiBook:~] om%

---
what's does "Deferred: Connection refused by localhost" mean?

I can send eMail to nick@forsalebynick.com from domains other than those on my server without a problem.

Thanks & God Bless,
Oscar

I believe now u need someone professional to look at ur server and fix it for you. Sorry but i can't do a step by step for u on this matter.

[Website Rob]

I would suggest you check the DNS settings for each account. WHM does not automatically setup correct DNS info nor assign Ownership correctly. Some things still need to be done manually.

[omoriginals]

Originally posted by anand
I believe now u need someone professional to look at ur server and fix it for you. Sorry but i can't do a step by step for u on this matter.

Thanks for getting me on the right path.

God Bless,
Oscar