email login failed

[bigpy2003]

Hello,

I create a fresh email account and when I try to login with the proper information, it tells me that the login failed.

I am 100% that the credentials I am inputting are correct.

[bigpy2003]

Anyone had this issue or got a way to troubleshoot it???

[viraj]

Hi,

Try restarting the Courier/Imap-Auth/Cppop services & check again...

[Commrade]

Hi,

Check out if the problem only occures with Webmail or you do face problems with any third party mail clients.

Can you please paste the exact error message that you are receiving.

Thank you

[gdns]

Originally Posted by bigpy2003

Hello,

I create a fresh email account and when I try to login with the proper information, it tells me that the login failed.

I am 100% that the credentials I am inputting are correct.

I have the excact same problem


freebsd/WHM 11.23.0 cPanel 11.23.1-C24654

the problem started 20 may, some exsisting users can not login

[thewebhosting]

It can also be happen if your domain has exceeded its allocated disk space limit.

[oldgit]

Did you resolve this issue?

I've had a similar problem after shanging from a VPS account to a semi-dedicated server - I was not able to collect email through POP, although I could send, use webmail, IMAP and all other services. This was affecting all client accounts on the server.

From looking at my email client responses, the password was not being recognised as the dialog box for the accountID and password kept coming up.

My hosting company eventually traced it to a 'cppop' service running and, once this was disabled, POP mail was available again.

Anyone got any more info on this?

[cpanelkenneth]

Originally Posted by oldgit

Did you resolve this issue?

I've had a similar problem after shanging from a VPS account to a semi-dedicated server - I was not able to collect email through POP, although I could send, use webmail, IMAP and all other services. This was affecting all client accounts on the server.

From looking at my email client responses, the password was not being recognised as the dialog box for the accountID and password kept coming up.

My hosting company eventually traced it to a 'cppop' service running and, once this was disabled, POP mail was available again.

Anyone got any more info on this?

If a system is configured for Maildir, the cppop service should not be running at all. Indeed all support for cppop will end August 1, 2008: http://blog.cpanel.net/?p=61