Email problem question

[shann]

We have moved one domain form server1 to server2. After that anyone send mails from server1 to this domain not receiving. Please let me knwo where to fix.

cPanel.net Support Ticket Number:

[Tom Pyles]

This is generally a propogation issue. The mail is most likely ending up on the old server. To check, log into the users old cpanel at oldserver.hostname.com/~username and take a peek in webmail. You'll probably find all that missing mail there.

cPanel.net Support Ticket Number:

[shann]

Hi,

This is not a porpagation issue. It is happening for more than 3 weeks.

Anyhelp would be appreciated.

cPanel.net Support Ticket Number:

[chakky]

Hi,

in server1 do the following

vi /etc/localdomains

delete the entry for your domain here and save it.

Now try sending and see .

cPanel.net Support Ticket Number:

[anand]

check if the domain is still existing on your server1. it shouldn't be as its been moved.

as recommened by chakky try /etc/localdomains. At times when you delete your domain, it still is there in localdomains. This happened to me some 2 months back on 2 servers when we moved accounts and had to manually delete domains from localdomains file.

cPanel.net Support Ticket Number:

[shann]

HI,

I already delted in /etc/localdomains like week ago and still having same problem. Any other suggestions?

cPanel.net Support Ticket Number:

[anand]

Originally posted by shann
HI,

I already delted in /etc/localdomains like week ago and still having same problem. Any other suggestions?

cPanel.net Support Ticket Number:

From server1, root try this:

mail -v user@domain
Sub: test
test
.

The above dot is suppose to be there and then press enter. Post the results here.

You didn't reply about the domain existing on the server1 ??

cPanel.net Support Ticket Number:

[Tim Greer]

Originally posted by shann
HI,

I already delted in /etc/localdomains like week ago and still having same problem. Any other suggestions?

cPanel.net Support Ticket Number:

Make sure it's not there (again). The updateuserdomains and other scripts will regenerate that file. If there's still an entry for that domain in the /var/cpanel/users/username file, it will regenerate it under certain conditions. Also, check your local DNS (/etc/named.conf) and /etc/hosts file to ensure it's not listed there as well.