emails not forwarding

[AlaskanWolf]

user complaining that emails are not reaching their forward, when i send a test email, i get this error in the logs:

2001-10-22 12:46:27 15vl1n-0004Ic-00 <= pepsicoke@gci.net H=mta-2.gci.net [208.138.130.83] P=esmtp S=1707 id=007e01c15b32$127a1e50$$
2001-10-22 12:46:27 15vl1n-0004Ic-00 == lyn757@aim-higher.com <lyn757@majesticsun.com> routing defer (-42): retry time not reached

[AlaskanWolf]

this to for another acct she has

001-10-22 13:08:46 15vlNO-0007cF-00 <= pepsicoke@gci.net H=mta-1.gci.net [208.138.130.82] P=esmtp S=1589 id=008a01c15b35$307c2080$6401a8c0@pepsicoke
2001-10-22 13:08:46 15vlNO-0007cF-00 == lyn757@aim-higher.com <lyn757@travel-for-couples.com> routing defer (-42): retry time not reached

[AlaskanWolf]

It seems its system wide, I have had nothing but problems with this one server. More the one occation, users are complaining that they are not getting their forwarded email and if it does come, it dumps it all at once.

Any suggestions would be ideal as 90% of my tickets are email problems atm

[Annette]

Look in /var/spool/exim/msglog for a message with the same ID as the mail that has been deferred. That shouls at least give you an indication as to what the underlying problem is. Just looking at the log iteself in this instance doesn\'t provide enough information.

[AlaskanWolf]

sent a test email to a user in question and found this


2001-10-23 21:44:22 dmegin@nh.ultranet.com <ka1vju@cnharc.org> R=lookuphost defer (-1): host lookup did not complete

[Annette]

Is the recipient domain hosted on your box or elsewhere? When you do a local nslookup on the recipient domain, what do you get?

[AlaskanWolf]

the recipient (final forwarding domain) is not on our system, i get this when i do a nslookup

Name: nh.ultranet.com
Address: 207.172.11.21

[totalufo]

anyone find a solution for this????

[bdraco]

[quote:5c5564b62f][i:5c5564b62f]Originally posted by AlaskanWolf[/i:5c5564b62f]

user complaining that emails are not reaching their forward, when i send a test email, i get this error in the logs:

2001-10-22 12:46:27 15vl1n-0004Ic-00 &= pepsicoke@gci.net H=mta-2.gci.net [208.138.130.83] P=esmtp S=1707 id=007e01c15b32$127a1e50$$
2001-10-22 12:46:27 15vl1n-0004Ic-00 == lyn757@aim-higher.com &lyn757@majesticsun.com& routing defer (-42): retry time not reached[/quote:5c5564b62f]

That means the the address has failed so many times that exim gave up delivering to it for a few hours... This prevents someone from mail bombing a non-existant address to drive up the server load.. You could just thaw out all the messages in WHM's mail q manager..

[phantom2]

Anybody have a fix for this? I'm having the exact same problem.