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  1. #1
    Member matins007's Avatar
    Join Date
    Jan 2009
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    Default Error code: ssl_error_rx_record_too_long

    Hi,

    I get this error when accessing my site in https.

    Ayy idea what could cause this, thanks.

    M.

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
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    Jun 2004
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    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    There could be a few reasons for this, including:

    - Your Apache server isn't started with SSL support (Try /scripts/restartsrv_apache).
    - You're using a non-shared SSL certificate on a shared IP host. You'll need to move the host to a dedicated IP in this case.
    - Your certificate or key is invalid. Verify it is set up properly in WHM, or try re-installing it. Sometimes this means removing all previous versions of the certificate manually in either /etc/ssl or /usr/share/ssl.

    There are other reasons, but those are what I can think of off the top of my head!
    NDCHost (ProVPS): Xen VPS / Dedicated / Co-Location
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  3. #3
    Member matins007's Avatar
    Join Date
    Jan 2009
    Posts
    18

    Default

    Thanks for the reply,

    I know it's not the 2 first options, already checked those.

    Any idea what to look for (and where) the verify if the SSL is set up right?

    -I've already checked that the HTTPS listen port is 443.
    -The certificate show up good in WHM, with it's own IP.

    Thanks for your help

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