error in reseller control panel

[mahdionline]

Hi

Our reseller have a problem with Upgarde/Downgarde an account in his control panel :

when he choose a host to change it's plan , this error message showen :
You do not have access to create that package (web-ara_W200)!

What's the problem ???


Regard

[Website Rob]

This worked for me with that problem:

/scripts/updatenow ; /scripts/upcp ; service cpanel stop ; service cpanel start

Copy & paste as one line and let it run till finished.

[mahdionline]

thanks , i do your command and all thing is ok .