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  1. #1
    Member
    Join Date
    Jun 2002
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    198

    Angry Even worse... SMTP now reject Auth since we fixed the Cwd problem

    We had the Cwd problem, and removed cpanel pro, followed by upcp.

    On 1 of our server, it fixed the problem, but on the other 2 having problems, now our SMTP passwords are always refused.

    We tried everything, and there is no way for us to login, several clients are reporting the same problem, but not all of them.

    I had a technician send an e-mail from his ISP from the SAME e-mail account, and he was able to login.

    We are getting a password refusal error, not a connection error.

    I tried upcping again, restarting all services. I don't know what to do now !
    The Root, The Root, The Root is on FIRE !!!

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
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    Please don't start new threads when there is an existing one open. As Nick has said in the Cwd post, if you are still having problems after the fix he posted, then you should log a support ticket with cPanel.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

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