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  1. #1
    Member
    Join Date
    Apr 2003
    Posts
    35

    Question eximstats

    Hey

    I've searched but couldn't find anything. I'm getting the following error when trying to restart eximstats (shows as failed in WHM and I'm receiving emails)...

    root@dual [/usr/src]# /scripts/restartsrv_eximstats
    DBI connect('eximstats:localhost','eximstats',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at /usr/local/cpanel/bin/eximstats line 262
    Can't Connect at /usr/local/cpanel/bin/eximstats line 265.
    Thanks,
    Scott

  2. #2
    Member
    Join Date
    Jan 2004
    Posts
    144

    Default

    I am also getting this, and eximstats is failed about ever 10 minutes. I think it has to do with the mysql upgrade in the lastest versions. I am running R78.

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge AndyReed's Avatar
    Join Date
    May 2004
    Location
    Minneapolis, MN
    Posts
    2,223

    Default

    This might fix your problem with Eximstats:

    1) Drop eximstats DB
    2) Show databases, at MySQL prompt and make sure eximstats is being deleted
    3) Get your password from eximstats.sql and update it in mysql.user
    4) flush privileges at MySQL prompt, exit and then restart CPanel.

    It should work!
    Andy Reed
    RHCE and CCNA
    ServerTune.com

  4. #4
    Member
    Join Date
    Jan 2004
    Posts
    144

    Default

    AndyReed - thanks, I am an not that versed in ssh commands. Would it possible for you to provide me with the commands to perform this task? I would greatly appreciate it.

  5. #5
    Member
    Join Date
    Jan 2004
    Posts
    144

    Default

    I also think part of the problem might be the mysql upgrade. when I run the /scripts/mysqlup I get the following:

    MySQL Setup Script Version 6.0
    Fetching version information from http://updates.cpanel.net/mysqlinstall/version (RELEASE)....Done
    This is the MySQL 4.1.10a installer release number 0 for platform
    MySQL-4.1.10a is up to date
    /usr/sbin/setfiles: read 2 specifications
    /usr/sbin/setfiles: labeling files under /
    /usr/sbin/setfiles: hash table stats: 0 elements, 0/65536 buckets used, longest chain length 0
    /usr/sbin/setfiles: Done.
    Install Complete
    What is that about? Iwill try to search the forums for that error.

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