[a fatal error or timeout occurred while processing this directive]

**h0tmailz** · 02-24-2009 11:47 AM

Woke up with this...

Code:

(internal death while parsing /usr/local/cpanel/base/frontend/x3/branding//optionselect-script.html) Tue Feb 24 12:32:55 2009 [18893] error: Undefined subroutine &main:: called at /usr/local/cpanel/Cpanel/NVData.pm line 174.
        Cpanel::NVData::_get('optionselect_files') called at /usr/local/cpanel/Cpanel/NVData.pm line 94
        Cpanel::NVData::api2_get('encoded', 1, 'names', 'optionselect_files|optionselect_filemanager|optionselect_diskusa...') called at (eval 133) line 1
        eval '$dataref = [Cpanel::NVData::api2_get(%CFG)];' called at cpanel.pl line 4945
        main::api2_exec('NVData', 'get', 'HASH(0xa99c964)', 'HASH(0x9408e28)') called at cpanel.pl line 1469
        main::cpexectag('<?cp NVData::get(NVData\{leftbracket}\'%\'\{rightbracket}=unesca...') called at cpanel.pl line 4742
        main::dotag(undef) called at cpanel.pl line 4625
        main::cpanel_parseblock('SCALAR(0x9cedbe0)') called at cpanel.pl line 4577
        main::cpanel_parse('GLOB(0x9d1bce8)') called at cpanel.pl line 2855
        main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//optionselect-script...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
        Cpanel::Branding::Branding_include('optionselect-script.html') called at (eval 130) line 1
        eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1637
        main::exectag('<cpanel Branding="include(optionselect-script.html)">') called at cpanel.pl line 4742
        main::dotag(undef) called at cpanel.pl line 4625
        main::cpanel_parseblock('SCALAR(0xa139560)') called at cpanel.pl line 4577
        main::cpanel_parse('GLOB(0x9d1bce8)') called at cpanel.pl line 2855
        main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
        Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
        eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1637
        main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4742
        main::dotag(undef) called at cpanel.pl line 4625
        main::cpanel_parseblock('SCALAR(0x93c1e54)') called at cpanel.pl line 4577
        main::cpanel_parse('GLOB(0x9cd5e38)') called at cpanel.pl line 1303


(internal death while parsing /usr/local/cpanel/base/frontend/x3/branding//stdmheader.html) Tue Feb 24 12:32:55 2009 [18893] error: Undefined subroutine &main:: called at /usr/local/cpanel/Cpanel/NVData.pm line 174.
        Cpanel::NVData::_get('xmaingroupsorder') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 216
        Cpanel::ExpVar::expvar('$NVDATA{\'xmaingroupsorder\'}') called at cpanel.pl line 1466
        main::cpexectag('<?cp Branding::applist([div id="%" class="itembox"]^J  [div id="%...') called at cpanel.pl line 4742
        main::dotag(undef) called at cpanel.pl line 4625
        main::cpanel_parseblock('SCALAR(0xa139560)') called at cpanel.pl line 4577
        main::cpanel_parse('GLOB(0x9d1bce8)') called at cpanel.pl line 2855
        main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
        Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
        eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1637
        main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4742
        main::dotag(undef) called at cpanel.pl line 4625
        main::cpanel_parseblock('SCALAR(0x93c1e54)') called at cpanel.pl line 4577
        main::cpanel_parse('GLOB(0x9cd5e38)') called at cpanel.pl line 1303

only thing I installed last night was Installatron and did not notice any issues...

**JPC-Shaun** · 02-24-2009 02:03 PM

Hi;

Try /scripts/upcp --force after selecting automatic current tree. Also check http://forums.cpanel.net/showthread.php?t=108777 as reference thread.

**cPanelDavidG** · 02-24-2009 02:08 PM

Feel welcome to let our technical analysts take a look at your server: http://tickets.cPanel.net/submit

**neodelphi** · 09-02-2009 03:09 AM

this is exactly the same problem i have! if only i can dump this cPanel software

**cPanelDavidG** · 09-02-2009 03:42 PM

Originally Posted by neodelphi

this is exactly the same problem i have! if only i can dump this cPanel software

Try running /scripts/upcp --force as root via SSH. If that does not resolve this issue, please let our technical analysts assist: http://tickets.cPanel.net/submit

Our team of technical analysts is staffed 24/7 including holidays.

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