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  1. #1
    Member
    Join Date
    Sep 2006
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    22

    Arrow File Not Shown

    Hi
    when i go to File Manager and navigation to public_html i can't see any files ?
    this image explain the problem
    http://img91.imageshack.us/img91/818...nagerv3ae4.jpg


    thanks in advance for helping
    Last edited by Infopro; 02-02-2008 at 07:11 AM.

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Apr 2006
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    59

    Default

    Quote Originally Posted by mnmhm2004 View Post
    Hi
    when i go to File Manager and navigation to public_html i can't see any files ?
    this image explain the problem
    http://img91.imageshack.us/img91/818...nagerv3ae4.jpg


    thanks in advance for helping
    check the ownership/permissions of .cpanel/datastore or .cpanel-datastore in that users home directory

    It should be owned by that user with 755 permissions

  3. #3
    Member
    Join Date
    Sep 2006
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    22

    Arrow

    Quote Originally Posted by mitgib View Post
    check the ownership/permissions of .cpanel/datastore or .cpanel-datastore in that users home directory

    It should be owned by that user with 755 permissions


    thanks mitgib for your responce
    i checked the folder /.cpanel/datastore and it is 755
    unfortunately i am a reseller
    and this is one of my clients
    and the server admin is leave a server and not response to me any more
    i want solve this problem to make a backup of this site and transfer it away
    so when i make a backup it corrupted (EX. the size of site is 300 M the backup will be 10 M and after extracting it will 19 M and jyst structure of folders and no files ???)
    do plz any one can help me because i can't submit a ticket to cpanel stuff
    thanks in advance

  4. #4
    cPanel Staff cpanelnick's Avatar
    Join Date
    Feb 2003
    Location
    Houston, TX
    Posts
    4,597

    Default

    Do you get a java script error in your javascript console?

  5. #5
    Member
    Join Date
    Sep 2006
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    22

    Default

    Quote Originally Posted by cpanelnick View Post
    Do you get a java script error in your javascript console?
    NO !!!!

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