File Not Shown

[mnmhm2004]

Hi
when i go to File Manager and navigation to public_html i can't see any files ?
this image explain the problem
http://img91.imageshack.us/img91/818...nagerv3ae4.jpg


thanks in advance for helping

[mitgib]

Hi
when i go to File Manager and navigation to public_html i can't see any files ?
this image explain the problem
http://img91.imageshack.us/img91/818...nagerv3ae4.jpg


thanks in advance for helping

check the ownership/permissions of .cpanel/datastore or .cpanel-datastore in that users home directory

It should be owned by that user with 755 permissions

[mnmhm2004]

check the ownership/permissions of .cpanel/datastore or .cpanel-datastore in that users home directory

It should be owned by that user with 755 permissions

thanks mitgib for your responce
i checked the folder /.cpanel/datastore and it is 755
unfortunately i am a reseller
and this is one of my clients
and the server admin is leave a server and not response to me any more
i want solve this problem to make a backup of this site and transfer it away
so when i make a backup it corrupted (EX. the size of site is 300 M the backup will be 10 M and after extracting it will 19 M and jyst structure of folders and no files ???)
do plz any one can help me because i can't submit a ticket to cpanel stuff
thanks in advance

[cpanelnick]

Do you get a java script error in your javascript console?

[mnmhm2004]

Do you get a java script error in your javascript console?

NO !!!!