Fix for webdisk & Mac OSX Leopard 10.5.6?

[leya]

Hi—
I am dismayed to learn that webdisk won't work with Leopard 10.5.6! Does anyone know when this will be fixed?
Thanks!
Leya

[cpanelkenneth]

Hi—
I am dismayed to learn that webdisk won't work with Leopard 10.5.6! Does anyone know when this will be fixed?
Thanks!
Leya

It is fixed in cPanel 11.25

[manokiss]

Well...in fact is not...im running cPanel 11.25.0-R42404 and i have a client that is not being able to use it.

He attempted alot of times, it prompting the message to accept the server certificate, when he accept it nothing else happen. Also an error message saying "Finder got an error: An error of type - 5016 has ocurred."

Any idea where to start looking? i do not have mac os and leopard so i cant test it.

Thank you in advance!

[thott]

Well...in fact is not...im running cPanel 11.25.0-R42404 and i have a client that is not being able to use it.

He attempted alot of times, it prompting the message to accept the server certificate, when he accept it nothing else happen. Also an error message saying "Finder got an error: An error of type - 5016 has ocurred."

Any idea where to start looking? i do not have mac os and leopard so i cant test it.

Thank you in advance!

This is also an issue on several of my servers. WebDisk can't be accessed at all. cPanel 11.25.0-R42404 is broken. When can we expect a fix?

WebDisk does not work running cPanel 11.25.0-R42404. Can we expect a fix anytime soon? For such a wide-spread issue I am surprised that it is taking this long for a fix.

[verdon]

The current stable and release versions are 11.25.0-STABLE_43473 and 11.25.0-RELEASE_43473 .. maybe you just need to update?

[VeZoZ]

We have some users reporting it not working when you use SSL. Well you can connect to it but you get errors when copying files across.

There also is no limit on the number of connections a single account can have? We have users with dozens of connections or more and we're killing them to stop this. I bet if we left it unchecked we'd eventually have hundreds of them. So something like this:

username  1880  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username  2429  0.0  0.1  90720 16904 ?        S    11:43   0:00 cpdavd - accepting connections on 2077 and 2078
username  2746  0.0  0.1  90720 16872 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username  6850  0.0  0.1  90720 16904 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username  7575  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username  8852  0.0  0.1  90720 16904 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 10061  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 10243  0.0  0.1  90720 16916 ?        S    08:57   0:00 cpdavd - accepting connections on 2077 and 2078
username 10631  0.0  0.1  90708 16860 ?        S    08:58   0:00 cpdavd - accepting connections on 2077 and 2078
username 13453  0.0  0.1  90720 16904 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 18719  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 19047  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 21641  0.0  0.1  91156 17208 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username 21649  0.0  0.1  90720 16872 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username 26649  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 26672  0.0  0.1  90720 16872 ?        S    01:50   0:00 cpdavd - accepting connections on 2077 and 2078
username 29898  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078

Seems a little crazy for it to just have no limit on connections.

[cPanelDon]

We have some users reporting it not working when you use SSL. Well you can connect to it but you get errors when copying files across.

While gathering information for diagnosis it will help to know some additional details:
1.) What are the exact error messages and where are they seen?
2.) What is the full cPanel version and build number?
3.) What WebDAV/WebDisk client software is being used when the issue occurs? For example, is it using the native WebDAV support in Mac OS X, or is it using a separate or standalone WebDAV client such as Cyberduck or Transmit?
4.) What is the version of the WebDAV client software that experiences difficulty? For example, the Mac OS X version number and, if applicable, the version of any standalone WebDAV applications.

There also is no limit on the number of connections a single account can have? We have users with dozens of connections or more and we're killing them to stop this. I bet if we left it unchecked we'd eventually have hundreds of them. So something like this:

username  1880  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username  2429  0.0  0.1  90720 16904 ?        S    11:43   0:00 cpdavd - accepting connections on 2077 and 2078
username  2746  0.0  0.1  90720 16872 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username  6850  0.0  0.1  90720 16904 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username  7575  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username  8852  0.0  0.1  90720 16904 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 10061  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 10243  0.0  0.1  90720 16916 ?        S    08:57   0:00 cpdavd - accepting connections on 2077 and 2078
username 10631  0.0  0.1  90708 16860 ?        S    08:58   0:00 cpdavd - accepting connections on 2077 and 2078
username 13453  0.0  0.1  90720 16904 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 18719  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 19047  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 21641  0.0  0.1  91156 17208 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username 21649  0.0  0.1  90720 16872 ?        S    Mar08   0:00 cpdavd - accepting connections on 2077 and 2078
username 26649  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078
username 26672  0.0  0.1  90720 16872 ?        S    01:50   0:00 cpdavd - accepting connections on 2077 and 2078
username 29898  0.0  0.1  90708 16860 ?        S    Mar07   0:00 cpdavd - accepting connections on 2077 and 2078

Seems a little crazy for it to just have no limit on connections.

Regarding connections to cpdavd, please escalate via a support request so that we may assist with troubleshooting and proper diagnosis. When available, please send me a PM referencing this thread and your new ticket ID number so I may follow-up internally.

[cPanelDon]

This is also an issue on several of my servers. WebDisk can't be accessed at all. cPanel 11.25.0-R42404 is broken. When can we expect a fix?

WebDisk does not work running cPanel 11.25.0-R42404. Can we expect a fix anytime soon? For such a wide-spread issue I am surprised that it is taking this long for a fix.

The current stable and release versions are 11.25.0-STABLE_43473 and 11.25.0-RELEASE_43473 .. maybe you just need to update?

Verdon is correct; please first ensure that the system is fully updated to the latest version so that all available fixes are present. I recommend running the following command via root SSH access to accomplish this task:

# /scripts/upcp --force

To avail of the latest bug fixes and enhancements and to ensure minimal difficulty in the future I advise enabling automatic updates for cPanel via the following menu path in WHM:
WHM: Main >> Server Configuration >> Update Preferences (Update Config)