Forwarders Disappeared!

[purplepaws]

Hi,

Another problem today....

Our clients cpanels do not show up any mail forwarders. I have checked the valiases file and it appears to contain the info for the forwarding and so I preume that it is working.

Todays going to be another long one for me I think.

cPanel.net Support Ticket Number:

[purplepaws]

Also getting errors when trying to add a forwarder....

Fatal! Write Failure: /domain.com. Ignore any messages of success this can only result in failure!

cPanel.net Support Ticket Number:

[elleryjh]

Just a guess - Double check permissions on those files to make sure they're writable by cpanel and readable by exim.

cPanel.net Support Ticket Number:

[purplepaws]

I think the permissions of the valiases folder and the files inside are correct.....

-rw-r--r-- 1 username mail 12 Jul 9 03:08 domain.com

cPanel.net Support Ticket Number: 18538

[cimshimy]

I'm having this problem too. Cpanel seems to be looking for the valiases file in /domain.com, not /etc/valiases/domain.com. Creating a symlink fixes it, so that appears to be the cause.

cPanel.net Support Ticket Number:

[cimshimy]

I found the source of this problem on my server: /var/cpanel/cpanel.config was all !@#$ed up, and it's supposed to contain the paths to the valiases and vfilters directories. Without this, Cpanel won't know where to look for the domain.com files, and will thusly produce the error above.

cPanel.net Support Ticket Number:

[equivity]

I am new to Unix and Cpanel, I am getting this error how can I fix it and what should I change as the abovce posts mentioned.

cPanel.net Support Ticket Number:

[mda]

What about this--has anyone else's valiases file for the main domain keep disappearing on him? I don't know what is deleting the file. I'd recreate it, and it'd disappear again after some time.

Does anyone know what could be the culprit?

cPanel.net Support Ticket Number:

[anand]

Originally posted by equivity
I am new to Unix and Cpanel, I am getting this error how can I fix it and what should I change as the abovce posts mentioned.

cPanel.net Support Ticket Number:

load /var/cpanel/cpanel.config inside an editor. These lines should be there inside it:

VALIASDIR=/etc/valiases
VFILTERDIR=/etc/vfilters

If the above lines are not present, then this is wat mite cause probs for you. Try if this fixes ur probs on forwarders.

cPanel.net Support Ticket Number:

[cimshimy]

Had this problem again. This time the cause was incorrect /var/cpanel/cpanel.config permissions. Apparently cpsrvd forks off a child running as the user who logs in, and this child rereads the config file. If it is not world readable, the VALIASDIR and VFILTERDIR settings will not be read, resulting in the child looking for the domain.com file in / instead of /etc/valiases.

Sorry to bring this back from the dead, but this forum is great for searching and I like to contribute whenever possible.


Andrew

[helpline]

Hi,

I tried ./scripts/exim4 and my issuewas sorted