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  1. #1
    Registered User
    Join Date
    Sep 2005
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    7

    Default Front page error

    Hello,


    I cannot publish webpages using front page. I am getting the following error.

    configuration error: couldn't check user. No user file?: /_vti_bin/_vti_aut/author.exe


    Any idea please.Thanks!

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    Are you the server admin or an end-user? If an end-user you need to speak to your web hosting provider. IF you're the server admin, search a bit more on the forums for frontpage extensions advice.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  3. #3
    cPanel Verified Vendor This forum account has been confirmed by cPanel staff to represent a vendor.
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    156

    Default

    We're getting a similar error:

    403 Forbidden
    Forbidden You don't have permission to access
    /_vti_bin/_vti_aut/author.exe on this server.

    I've tried uninstalling and reinstalling the fp extensions from the whm and it is not fixing this problem.

    Anybody know what to do?
    Figure out which server an account is on quickly and easily
    http://www.whmadmin.com

  4. #4
    Member
    Join Date
    Feb 2004
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    469

    Default

    Check the .htaccess file in the public_html directory is not corrupt.


  5. #5
    cPanel Verified Vendor This forum account has been confirmed by cPanel staff to represent a vendor.
    Join Date
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    Default

    Quote Originally Posted by Izzee
    Check the .htaccess file in the public_html directory is not corrupt.


    This is what's in it:

    # -FrontPage-

    IndexIgnore .htaccess */.??* *~ *# */HEADER* */README* */_vti*

    <Limit GET POST>
    order deny,allow
    deny from all
    allow from all
    </Limit>
    <Limit PUT DELETE>
    order deny,allow
    deny from all
    </Limit>
    AuthName www.clientdomain.com
    AuthUserFile /home/clientusername/public_html/_vti_pvt/service.pwd
    AuthGroupFile /home/clientusername/public_html/_vti_pvt/service.grp

    which I believe is correct.

    Anybody know what's wrong?
    Figure out which server an account is on quickly and easily
    http://www.whmadmin.com

  6. #6
    Member
    Join Date
    Feb 2004
    Posts
    469

    Default

    Yes, that looks OK.

    Have you mod_sec installed?
    If so check the rules as this issue may be related to a rule.

    If not then ?????


  7. #7
    Member
    Join Date
    Apr 2004
    Posts
    35

    Default

    Quote Originally Posted by sgnath
    Hello,


    I cannot publish webpages using front page. I am getting the following error.

    configuration error: couldn't check user. No user file?: /_vti_bin/_vti_aut/author.exe


    Any idea please.Thanks!
    Hi, I had the same issue with author.exe.. Stephen of cPanel solved it for me..
    This is what he said :

    This was happening as a result of mod_auth_passthrough not being loaded in httpd.conf, and suexec being disabled on this server.

    Enabled both these and its working great now!!!
    Thank you Stephen!!

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