I have one more question regarding the
FTP account setup and although I went to the forum, I was unsure if you
would repsond again, could you confirm for me if I set up the account
correctly?

I went to the FTP Manager icon and 'added' an account. Is that the same as 'create a new FTP user'?

Also , to note, when I did this it created the folder in the public_html folder automatically.