FTP accounts don't work.

[wills]

I found out that when our clients create additional FTP accounts and map them to any directory the server rejects the username and password.

The FTP server is running proftpd right now, I switched it to pure-ftpd and the usernames started to work. Any ideas?

[Mike2Own]

edit proftpd.conf and remove all of the virtual host entries, restart ftpd

[wills]

awesome! Thanks that worked.

[willnot]

Where would I find that to edit? I know , stupid question....

[sawbuck]

In /etc/proftpd.conf

[JP-HOST]

Originally Posted by wills

I found out that when our clients create additional FTP accounts and map them to any directory the server rejects the username and password.

The FTP server is running proftpd right now, I switched it to pure-ftpd and the usernames started to work. Any ideas?

I just had this same problem after the update to 9.9.8-C66 last night. I fixed it by running /scripts/ftpup --force

[skanwhost]

I also changed to pure-ftpd and now the username and passwords are working again..


Is there a problem with using pure-ftpd instead of proftpd?

What has caused this problem with ftp user access and what can I do to fix it? I have already tried running ' run /script/upftp --force ' but received an error.

Any help would be greatly appreciated.

Thanks

[JP-HOST]

Originally Posted by skanwhost

I also changed to pure-ftpd and now the username and passwords are working again..


Is there a problem with using pure-ftpd instead of proftpd?

What has caused this problem with ftp user access and what can I do to fix it? I have already tried running ' run /script/upftp --force ' but received an error.

Any help would be greatly appreciated.

Thanks

What error did you get?

Did you run /script/upftp --force or /scripts/upftp --force

[exo]

Originally Posted by JP-HOST

What error did you get?

Did you run /script/upftp --force or /scripts/upftp --force

or /scripts/ftpup --force

[JP-HOST]

Originally Posted by exo

or /scripts/ftpup --force

exo is right, a little typo on my part.... sorry

[challii]

What is the chmod value od /etc/proftpd/passwds.vhosts ? Just i had to chmod it (chmodded to 777 at mo to make sure) because no addon accounts would work.

What should this be chmodded to?

edit: Also should we be worried about "User not known to the underlying authentication module." in our logs? (caused by addon ftp accounts)

[sparek-3]

Isn't /etc/proftpd/passwds.vhosts suppose to be owned by root:proftpd ? Whenever I create an FTP account through a user's control panel, the file is reset to root:root ownership. I have run /scripts/ftpup --force and it does not seem to help. I'm running ProFTPD version 1.2.10 and CPanel 9.9.8 Current 66.

[cpanelnick]

Originally Posted by sparek-3

Isn't /etc/proftpd/passwds.vhosts suppose to be owned by rootroftpd ? Whenever I create an FTP account through a user's control panel, the file is reset to root:root ownership. I have run /scripts/ftpup --force and it does not seem to help. I'm running ProFTPD version 1.2.10 and CPanel 9.9.8 Current 66.

Confirmed.. will be resolved in the next EDGE/CURRENT builds within 30 min.

[challii]

is this why we were getting vhost errors? what chmod mode should it be?!

[cpanelnick]

Originally Posted by challii

is this why we were getting vhost errors? what chmod mode should it be?!

chown root:proftpd /etc/proftpd/passwd.vhosts

(only affects the latest EDGE/CURRENT builds)

if you are running RELEASE/STABLE you are not affected