Ftp manager --> add ftp account

[sp00k]

hello,

Ftp manager --> add ftp account

When I add a new ftp account, you give user, password and directory.

FTP

login: user@domain.com
pass: what you have choosen
directory: auto redirected to the one 'the maker' has preserved for you...


All went fine, untill a week agoo. Ftp accounts can't login anymore. I am the owner of it, and still can login with my main account, but my ftp 'user's can't login anymore.

Any suggestions or possible fixes.

cPanel.net Support Ticket Number:

[chakky]

Just check and see if your /etc/proftpd.conf is blank or so.

If it is , copy over an old conf file say

/etc/proftpd.conf.rpmsave and replace it here.

Then run /scripts/proftpd128

Now check and see

cPanel.net Support Ticket Number:

[sp00k]

I Don't see the files you are mentioning

I go to /etc/

But only user accounts listed there

And don't got a /scripts/

checked with file manager and Ftp...


is it k I delete those user account and redo it, maybe that solves it or wouldn't make a difference ?

cPanel.net Support Ticket Number:

[chakky]

Open a ticket with your hosting service provider.He will be able to check this.

cPanel.net Support Ticket Number:

[sp00k]

I can get in the WHM panel, just not advanced in it, any steps you can give me... I know what I am doing but don't know where it is, got it

cPanel.net Support Ticket Number:

[sp00k]

Anyone able to help me?

cPanel.net Support Ticket Number:

[chakky]

Hi,

You cannot do this via WHM...login using ssh and then it can be done as I said above.

If you still have doubts send me a pm

cPanel.net Support Ticket Number:

[sp00k]

k, pm'd ya

cPanel.net Support Ticket Number: