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  1. #1
    Member
    Join Date
    Apr 2004
    Location
    Pakistan
    Posts
    9

    Default ftp password issue

    Hi

    i am using current release of cpanel 11. I am having issue with ftp password. I have change for a website using whm but its not working via ftp. How can i fix the password issue. I have changed it several times, even did syn. ftp password but still its not working.

    Seems to be cpanel bug. Any fixes for it.

    Regards
    Salman Habib
    Kamyana Web Inc.
    http://www.kamyana.com

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,718
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Try logging in via ftp using username@domain.com instead of just username.

    If that works, then this is a known bug in cPanel/WHM.

  3. #3
    Registered User
    Join Date
    Mar 2006
    Posts
    3

    Default

    I like to confirm that I had the same issue and that adding the "@domain.com" to the username I was able to log in via ftp. I'm also using cpanel 11 as well.

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
    Join Date
    Nov 2006
    Location
    Houston, TX
    Posts
    10,718
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Here's the bug report for this bug:

    http://bugzilla.cpanel.net/show_bug.cgi?id=5477

    Currently, our QA staff is having a very difficult time trying to replicate this issue on our internal servers so any input you can provide via the bug report would be appreciated.

  5. #5
    Member
    Join Date
    Apr 2004
    Location
    Pakistan
    Posts
    9

    Default

    thanks. i just changed password for 3-4 times and it works fine now. However, i will make a note of it.

    Hope to see stable version of cpanel 11 soon.

    Regards
    Salman Habib
    Kamyana Web Inc.
    http://www.kamyana.com

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