FTP sub accounts Login Failure

[mvital]

Hi

The issue I describe in here is due to the fact that it stoped working for me, since a week ago (more or less).

Have found some info about this issue on the foruns, but since none of them worked I'm posting this new thread.

When I create sub-accounts in FTP, they are not recognized when trying to login.

Also, existing account no longer work.

Tried with pure and pro ftp.

Info used on trying to connect:

host: domain.com
user: username@domain.com
pass: userpass

host: domain.com
user: username
pass: userpass

None of the above worked.

Using WHM 9.1.0 cPanel 9.1.0-R72.

[BrightAdmin]

Hi Mvital,

Have you tested with Anonymous users?. This seems to be a problem with your FTP server, check the configuration files and try to login. If nothing helps, re-install your FTP server and try it again.

Regards,

Bright

[mvital]

i tried to login with anonymous and it works ...

when i try with some users that i add a have following error:

331 User user@mydomain.com OK. Password required
PASS (hidden)
530 Authentication failed, sorry
Cannot login waiting to retry (30s)...




the password is correct everthing is correct, just cant login !!

re-install your FTP server and try it again.

how can i do that ??? help needed !!!

thz

[CoNfOuNd]

Where the domains copied over from a non-Cpanel server?

[mvital]

no, i create a new account ( a test account ) and still not working ... its very strange .. i try several ways and still dont working ...


can someone help me to correct this issue ???

[CoNfOuNd]

Look in /etc/proftpd
Check the file for that domain is as it should be?

[mvital]

i think so ... everthing is like should be !

What should i really look for ???

[noc32]

I solved this by logging under WHM and issuing a password modification for that account. for me it worked.

[GuiPos]

take a look in this thread - i have the same problems too before

i dont know if this help on your server ?

http://forums.cpanel.net/showthread....632#post112632