Getting started with cPanel - FTP into a new domain

[scottscomp]

Hi all!

Just got my dedicated server yesterday. It has FreeBSD 4.8 and cPanel 6. My intent is mostly selling reseller accounts - chunks of server space/bandwidth and X many domains.

I created a reseller account and gave it an IP address. Then I logged into that WHM, and created a regular account: mlmwebhosting.net - just to test it out.

I can't FTP into the account. I've tried a variety of usernames, both IP addresses, nothing works.

The domain name resolved today so mlmwebhosting.net now has the correct DNS addresses (at least for my ISP it does) ns1/2.neutelligtent.com

So I tried FTPing in using the domain name, and no luck.

How in the world do you FTP to an account after you create it!?

-Scott

[laundryp]

What does it list under ftp account in the Cpanel frontend, not the whm panel?

[scottscomp]

This is the list:

mlmhost - main account
anonymous@mlmwebhosting.net - main account
ftp@mlmwebhosting.net - main account
mlmhost_logs@mlmwebhosting.net - main account


I didn't touch anything, these were there by default.

-Scott

[laundryp]

ftp.domainname.com doesn't work?

[scottscomp]

I just tried typing ftp.mlmwebhosting.net into my web browser and it came back with an error that it couldn't resolve the domain name.

Could it be a DNS issue? Not if I'm using an IP address to FTP into, right?

I'll contact my NOC about it and if they can't get this fixed today I'm going back to Plesk...

Thanks much for your help!

-Scott

[laundryp]

What is the IP?

I cannot resolve the name either, that's a key problem.

[scottscomp]

Main box IP is 64.157.176.59

The reseller account I created is 64.159.76.201


-Scott

[laundryp]

Both IPs have an ftp daemon running on them, of course I couldn't login.

What are you using to FTP? It just takes a minute to connect for me.

[scottscomp]

Using the main box IP, 64.157.176.59, I can login to the reseller account I created (godseesy) but not into the account that the reseller recreated (mlmhost).

The reseller's (godseesy) site can be seen at http://64.159.76.201 so something is working right.

I really appreciate your assistance. I have (I think) the guys at Neutelligent working on it, still waiting for an update...

[scottscomp]

BTW, I use AbsoluteFTP by VanDyke for FTP.

[SouthernWeb]

Are you using secure FTP protocol? I ask this because in your other message it looked as though you were trying to FTP as root and that is a no-no.

BTW, it doesn't help to create multiple messages about the same problem.

http://forums.cpanel.net/showthread....&threadid=9241

[scottscomp]

Hey, SouthernWeb, you're right about two threads on the same problem. The other thread there was mostly to try to dig up some overall info on cPanel, documentation, tips, etc.

As for the FTP thing - I did login as "admin", but it basically lets you have access to the whole server. Except you can't make any changes or upload anything. No, it was not using secure FTP.

The big FTP problem I'm having right now is trying to login to a regular account I created - not as root. "Support" has been "working on it" for over 8.5 hours now. I can't believe I messed things up that bad after only using it for an hour.

-Scott