how to access "home directory"?

[fuldfk]

i have a problem here.

i paid a hosting which used cpanel for their customer.
i'm not a reseller..,
i'm just a cpanel user, so i think i dont have access to the "home directory"

i have an account with 10 gigabyte space
recently, i made some "home directory" backup
and it eating my space. now i dont have any space left...

on my cpanel account, its written like this :

General account information:

Disk space available -57.09 Megabytes

but when i click the

Disk usage

icon

i see my disk usage is still much space empty..., not even a half of it being used. and thats what it should be.

it must be my backup which made my disk usage became full.
so, i need to delete those useless backups. but i dont know how to access the "home directory".

i have the ssh access / shell access. but how to use it??
please answer my question.

if it sounds a stupid question, then just give me the link to the appropriate article, which can solve my problem.

thanks

[fuldfk]

this is some details of my cpanel account :

General server information:
Operating system Linux
Kernel version 2.6.10-1.9_FC2smp
Machine Type i686
Apache version 1.3.33 (Unix)
PERL version 5.8.3
Path to PERL /usr/bin/perl
Path to sendmail /usr/sbin/sendmail
Installed Perl Modules Click to View
PHP version 4.3.10
MySQL version 4.0.23-standard
cPanel Build 10.0.0-RELEASE 7
Theme cPanel X v2.5.0

[sawbuck]

If you are new to SSH then putty (presuming you are on windows or unix) would be your best bet. The docs are quite complete.
http://www.chiark.greenend.org.uk/~sgtatham/putty/

[fuldfk]

If you are new to SSH then putty (presuming you are on windows or unix) would be your best bet. The docs are quite complete.
http://www.chiark.greenend.org.uk/~sgtatham/putty/

still confusing me..
is there any direct solution?

[elleryjh]

You can use FTP to delete the files

You can use cpanel's file manager to delete the files - just remember to emty the transh after you're done.

You can download PuTTY as suggested above, learn unix commands and delete those files.


If you're not sure how to any of the above, your host should be able to tell you how.

[fuldfk]

You can use FTP to delete the files

You can use cpanel's file manager to delete the files - just remember to emty the transh after you're done.

You can download PuTTY as suggested above, learn unix commands and delete those files.


If you're not sure how to any of the above, your host should be able to tell you how.

yes. i know ftp, and how to deal with it
but i cant see any "home directory"
and i browse all folders trough ftp but i cant see any backup files i've made.

and my hosting provider are just quit stupid when i asked them to solve my problem, they dont know how to fix it

[elleryjh]

Your home directory is the topmost directory that you can access in the cPanel file manager and FTP.

cPanel also has a disk usage feature that can tell you where the bulk of disk space is being used.

I can take a look at your account, just pm me or AIM: elleryjh

[dalem]

Time to get a new host

when you first log into FTP that is your home directory your backups if any would be right there as well

kinda a waste save backups on the same drive that you site is on

[fuldfk]

Time to get a new host

when you first log into FTP that is your home directory your backups if any would be right there as well

well i see...,
now i understand, thanks for the info.
but still, i cant get the backup file when firstly i logon to ftp

kinda a waste save backups on the same drive that you site is on

yup i made a mistake on this..

[fuldfk]

Your home directory is the topmost directory that you can access in the cPanel file manager and FTP.

cPanel also has a disk usage feature that can tell you where the bulk of disk space is being used.

I can take a look at your account, just pm me or AIM: elleryjh

do you have yahoo messenger ?

[fuldfk]

You can use FTP to delete the files

You can use cpanel's file manager to delete the files - just remember to emty the transh after you're done.

i think this is the problem.., i cant empty my trash !
when i tried to emptying my trash it is said :

Unable to change directory to /home/mywebsite/.trash! You do not seem to have access permissions! (System Error: No such file or directory)

[dalem]

i think this is the problem.., i cant empty my trash !
when i tried to emptying my trash it is said :

you will need to contact your host to fix the file permissions