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  1. #1
    Member
    Join Date
    Apr 2005
    Posts
    154

    Default How to delete Urchin profiles?

    I do not wish to give Urchin stats to ALL my customers. It seems by default, Urchin is automatically installing on each domain, including subdomains. How can I configure it to work with only certain domains I specifiy?

    I tried using the "Statistics Software Configuration" link in WHM. then I clicked the "explain" button under "Urchin" for one of the domains that I wanted to remove urchin from.

    It says:

    urchin is enabled on the domain domain_name.com because

    * Global Generator Defaults have urchin enabled. Change
    * Users are not allowed to change their staistics generator configuration. Change
    * your_domain has not been given permission to change any generators status from the default.


    When I clicked the "Change" button for any of the above, nothing happened.

    What do I need to do?

    Have read just about everything in this forum regarding Urchin and would really appreciate some help.

    Thank you.

  2. #2
    Member
    Join Date
    Oct 2004
    Posts
    124

    Default

    Statistics Software Configuration > Default GeneratorRun the following generators by default. (Until modified by the user)

    Deselect Urchin and click on Save.

  3. #3
    Member
    Join Date
    Feb 2004
    Posts
    15

    Default

    Well, I came back to see if/when the options to disable on a per account basis were added and it looks like this is the jackpot.

    Assuming it works as I test it the next few days, I have to say AMAZING work cPanel!

    Now I can reinstall and offer urchin again!

  4. #4
    Member
    Join Date
    Apr 2002
    Posts
    7

    Default

    Is this on a specific build or platform?

    I'm on WHM 10.8.0 cPanel 10.8.1-C112 / RedHat Enterprise 4 i686 - WHM X v3.1.0 and cannot find any way to disable default generators or in the Statistics Configuration.
    Last edited by shri; 03-14-2006 at 10:34 PM.

  5. #5
    Member
    Join Date
    Feb 2004
    Posts
    15

    Default

    Quote Originally Posted by shri
    Is this on a specific build or platform?

    I'm on WHM 10.8.0 cPanel 10.8.1-C112 / RedHat Enterprise 4 i686 - WHM X v3.1.0 and cannot find any way to disable default generators or in the Statistics Configuration.
    I'm running WHM 10.8.0 cPanel 10.8.1-S11

    Look in the topmost whm block for "Statistics Software Configuration"

  6. #6
    Member
    Join Date
    Apr 2002
    Posts
    7

    Default

    Within that I have three blocks.

    Statistics Processing Configuration Summary
    Statistics Status Summary
    Statistics Configuration

    Am I missing something? I have a feeling I'll look pretty stupid in 30 seconds..
    Attached Thumbnails Attached Thumbnails How to delete Urchin profiles?-whm-stats.gif  

  7. #7
    Member
    Join Date
    Apr 2002
    Posts
    7

    Default

    I cannot click on the green gifs either .. tried with both firefox and ie to make sure they were not toggles.

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