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  1. #1
    Member
    Join Date
    Mar 2002
    Posts
    35

    Default How to enable Blackberry FastMail Service Please

    Hello community,

    I am very keen to enable Blackberry FastMail Service on my cPanel dedi.

    Towards the bottom of cPanel docs it describes it well ...

    BlackBerry® FastMailService
    BlackBerry FastMail is a service that is available to cPanel 11.25 systems (and later) that use the Dovecot mail server. This service allows you to receive passive email updates on your BlackBerry device. This means that when you receive a new message in your inbox, your BlackBerry device will receive it almost simultaneously.

    When FastMail is enabled, Dovecot and the server's operating system are automatically configured to improve the performance of the IMAP IDLE command. The IMAP IDLE command is the method by which you receive passive email updates.
    (Found here: Email Accounts)

    However, I can't for the life of me find anything anywhere on how to actually enable it.

    Sorry if I am missing something obvious, but if anyone could help me I would be most greatful.

    Thank you

  2. #2
    cPanel Staff cPanelMichael's Avatar
    Join Date
    Apr 2011
    Posts
    1,346
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: How to enable Blackberry FastMail Service Please

    Hello

    BlackBerry® Fastmail support is automatically enabled on cPanel systems that use the Dovecot mail server. If you have root access to the server, you can ensure Dovecot is selected via:

    "WHM >> Service Configuration >> Mailserver Selection"

    Assuming that Dovecot is used as your mail server, you can find a link that displays as "BlackBerry® FastMail Service Enabled" at the bottom of the email accounts page within cPanel:

    "cPanel >> Mail >> Email Accounts"

    Thank you.
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists - Documentation - Migration Services
    -- cPanelMichael - Migration Specialist, Technical Analyst, cPanel Technical Support

  3. #3
    Member
    Join Date
    Mar 2002
    Posts
    35

    Default Re: How to enable Blackberry FastMail Service Please

    A quick thank you cPanelMichael for your reply.

    That's great news and an excellent feature.

    HP

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