httpd.conf errors

[ezhostingpro]

I am running WHM 10.8.0 cPanel 10.8.1-R30 on centos 4.2 it is a brand new server and I keep getting this error when trying to ransfer or add an account.

Fatal Error! Unable to open httpd config file /usr/local/apache/conf/httpd.conf!

All the old posts point this as a bug and none give a way to fix it. If some one has any insight please let me know it is causing issues with the transfering of accounts from one server to another

[Ali Hamad]

Hello !

give me the result of the two following commands :

ls -all /usr/local/apache/conf/httpd.conf

lsattr /usr/local/apache/conf/httpd.conf 

Regards,

[aykfounder]

could it be a permissions issue? Maybe it needs to be chmodded?

[aykfounder]

Also, is the httpd.conf file there?

[ezhostingpro]

root@ezhosta [/etc/init.d]# ls -all /usr/local/apache/conf/httpd.conf
-rw------- 1 root root 39618 Nov 23 07:49 /usr/local/apache/conf/httpd.conf

root@ezhosta [/etc/init.d]# lsattr /usr/local/apache/conf/httpd.conf
------------- /usr/local/apache/conf/httpd.conf


I tired changing permission to 644 and 755 neither worked.

[WindyT]

Was this matter ever settled?

I have a brand spanking new server (CentOS 4.2)
with a one day old install of Cpanel (Current)

and went to copy over an account from the other Cpanel box I've got

And had the same result, and exactly the same response from
those ls commands.

root@ezhosta [/etc/init.d]# ls -all /usr/local/apache/conf/httpd.conf
-rw------- 1 root root 39618 Nov 23 07:49 /usr/local/apache/conf/httpd.conf

root@ezhosta [/etc/init.d]# lsattr /usr/local/apache/conf/httpd.conf
------------- /usr/local/apache/conf/httpd.conf

Is this a permissions issue, or a bug where I'm not being allowed to transfer across individual accounts?

I'd like to eventually do a mass transfer, but obviously I'm in testing mode with just transferring just the one domain across.

I'm on a time constraint here, so any timely help would be appreciated.

[WindyT]

Answering my own question:

On the third attempt with the same domain, the transfer went through.
One thing I did where I have no idea if it worked or not was...
I edited the original user name on the other server. The user name on the old server had a
hyphen in it (my-website.com username my-web) and changed it to myweb
and perhaps that was the issue.

I'll respond again if things go back to failing.

EDIT: The message

Fatal Error! Unable to open httpd config file /usr/local/apache/conf/httpd.conf!

still appeared in WHM panel during the copy of the domain, but as mentioned the account apparently transferred over properly.

[parasane]

Those permissions don't look right to me.... try this:

chmod 644 /usr/local/apache/conf/httpd.conf

You may also want to do this:

chown apache:apache /usr/local/apache/conf/httpd.conf

(Replace apache:apache with whatever user:group your Apache server runs under. E.g.: nobody:nobody, httpd:httpd).

~ Dan

[WindyT]

Those permissions don't look right to me.... try this:

chmod 644 /usr/local/apache/conf/httpd.conf

You may also want to do this:

chown apache:apache /usr/local/apache/conf/httpd.conf

(Replace apache:apache with whatever user:group your Apache server runs under. E.g.: nobody:nobody, httpd:httpd).

~ Dan

I did both of the suggested changes, the chmod to 644 and changing the owner of apache from root root to nobody nobody and then tested with
ls -la

And then a funny thing happened. The permissions/ownership of the file reverted after a few minutes. I repeated that twice. I think my server is trying to tell me something. Sorry to be the doofus here on this. Obviously there's a daemon file that knows to reset that. Repeated this with the reset of permissions duplicated.

by the way, in the "copy account from another server with the account password" section, this is the portion of the response that has the failure in context

Grabbing mysql privs...Done
Copying mailman lists....Done
Copying mailman archives....Done
Copying homedir.............
...............
...............
Done
Copying cpuser file.......Done
Copying crontab file.......Done
Copying quota info.......Done
Storing Subdomains....
Fatal Error! Unable to open httpd config file /usr/local/apache/conf/httpd.conf!
Done
Storing Parked Domains....
Done
Storing Addon Domains....
Done
Copying password.......Done
Copying shell.......Done
pkgacctfile is: /tmp/cpmove-mywebsite.tar.gz
Creating Archive .............
Done

could this only be related to the "Storing Subdomains?"
There are no subdomains to speak of on either server, but perhaps there's a cpanel setting I've never looked for that might be the issue.

Aside from the listed error, the accounts are transferring normally. I'll be doing a mass transfer later today and this is all part of test mode. It'll be my first mass move.

Again, I hate to be the doofus on this, but since the accounts are transferring individually fine with that one error I haven't seen with the identical procedure on my older WHM setup (not running CentOS), I'll assume I can ignore the error for now. I initially tagged the error as the first transfer just didn't take, but now realize the error is probably unrelated to the success of the transfer.

Oh, and no (related) errors on
/usr/local/apache/logs/error_log
but if there's another log where the subject error might be chronicled, please reply.

Thanks all!

[parasane]

Windy,

When is the last time you did a scan on your box to make sure that everything was alright?

~ Dan

[Murtaza_t]

What version do you have on your server...? did you try upgrading or changing the tree..?

[WindyT]

Windy,

When is the last time you did a scan on your box to make sure that everything was alright?

~ Dan

As mentioned, this is a fresh install, done by CPLicensing. And it done on a fresh CentOS 4.1 install, which I now notice got upgraded during CPLicensing's install process to CentOS 4.2

So, my config is
WHM 10.8.0 cPanel 10.8.1-C66
CentOS 4.2 i686 - WHM X v3.1.0

I had a glitch that wasn't a glitch yesterday, the first day of install, and I ran every check I could on the server, with no issues. The glitch was a firewall issue that was solved. All other of the initial checks on the server seem to work out fine.

My old box is a VPS I'm leaving today, and so while I have some minor CPanel experience, there are some issues I haven't dealt with up to now. Any of those issues I'll save for a separate thread.

I tested out some "Copy multiple accounts from another server" with two of the remaining sites on the old box, and they went flawlessly -- without error messages. I have about five dozen more sites to copy across this evening, and I feel confident the transfers will go well.

I'll continue to use the "Copy multiple accounts from another server" anyway, now.

Thanks again!