https://<MyDomain>:2096/ stylesheet missing

[vlsoft]

Hi!

A few days ago I have noticed that on our server when I want to log in to webmail (at https://<MyDomain>:2096/), the page lacks any stylesheet. This is true to any other cpanel management start pages.

3 lines from the page's source
<title>cPanel&reg; 11</title>
<link rel="stylesheet" href="/unprotected//style.css" type="text/css">
</head>

The file /usr/local/cpanel/base/unprotected/style.css exists, readable to anyone, but I found in /usr/local/cpanel/logs/access_log this error:
XXX.XXX.XXX.XXX - - [05/05/2008:22:16:40 -0000] "GET /unprotected//style.css HTTP/1.1" 401 0 "https://<MyDomain>:2096/" "Mozilla/4.0 (compatible; MSIE 6.0;...

There are more 401 errors regarding /unprotected/, in essence all the same. After login, it seems that all pages have the proper CSS, so I think this is a problem with some access rights, that folder should be "unprotected", but it seems to me that now it isn't (so it can't work properly before a successful login). If this was a normal webpage served by Apache then I would fix it by a .htaccess or something; but cpsrvd serves these pages, so I don't think it's "user serviceable". It seems to me that cpsrvd got updated on May 1 05:20 on my server.

What's wrong with my server? Any idea on how to fix it?

Thanks!

ps.: If this is not the right part of this forum to ask such questions, then please move the thread where it should be...

[cPanelShanna]

Hi,

I have tried to reproduce this on a few test servers and was unable to. Can you please open a ticket with support so that we can have a look at your server?

https://tickets.cpanel.net/submit/in...eqtype=tickets

Thanks.

Shanna Cote
cPanel Designer