Community Forums
Connect with us on LinkedIn
+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    Member
    Join Date
    May 2006
    Posts
    16

    Default I can not recive mail ....

    hi


    I have email accout on my site


    I can send mail to any email without problem .... but I can not recive reply message or any message

    If I sent message to my mail .... the message back because it did not send


    this is message


    PHP Code:
    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

           
    info@adv-server.com 

    help me please

  2. #2
    Member
    Join Date
    Jan 2005
    Posts
    1,880

    Default

    If you're the server administrator, I'd suggest checking the mail logs as these will reveal a more specific reason.

    Check the entries in /var/log/messages/exim_mainlog (or /var/log/messages/exim/mainlog) that relate to the email address in question:

    Code:
    cat /var/log/messages/exim_mainlog | grep info@adv-server.com
    If you're not the server administrator, you'd need to contact your hosting provider and have them look into it.

  3. #3
    Member
    Join Date
    May 2006
    Posts
    16

    Default

    look at this after your command


    PHP Code:
    root@server [~]# cat /var/log/messages/exim_mainlog | grep info@adv-server.com
    cat: /var/log/messages/exim_mainlogNot a directory
    root
    @server [~]# cat /var/log/messages/exim_mainlog 

  4. #4
    Member
    Join Date
    May 2006
    Posts
    16

    Default

    I did this

    PHP Code:
    cat /var/log/exim_mainlog grep info@adv-server.com 

    all results seem others like this

    PHP Code:
    2006-09-14 23:20:37 H=(Mada5) [66.198.39.40F=<newsletter@medsy.netrejected RCPT <info@adv-server.com>: Sender verify failed 


    Could you help me please ??

  5. #5
    Member
    Join Date
    Jan 2005
    Posts
    1,880

    Default

    Sorry, my mistake there with the log file path - I didn't check too closely before I posted!

    The error you're seeing is telling you that sender verification failed, which can happen if the sending server can't confirm that the sender's mailbox exists.

    In WHM > Exim Configuration Editor, try playing around with the following two options:

    - Verify the existance of email senders.
    - Use callouts to verify the existance of email senders.

    I once had both options checked but found I had to uncheck the second option to receive mail from cPanel (annoyingly).

    Try first unchecking them both and see if everything works. Incoming spam levels are likely to increase if both are left unchecked, so fiddle around with them and see which ones you can leave checked.

  6. #6
    Member
    Join Date
    May 2006
    Posts
    16

    Default

    Thanks for my God first .. then you


    I am solution this problem by your assistant .... Thank you so much


    I will not forget your support

Similar Threads & Tags
Similar threads

  1. Cant recive mail via Outlook
    By Musmand in forum cPanel and WHM Discussions
    Replies: 22
    Last Post: 09-09-2008, 10:18 AM
  2. Unable to send & recive the mail form any domain
    By sanjeet in forum E-mail Discussions
    Replies: 0
    Last Post: 04-17-2008, 02:29 AM
  3. Cant recive mail via mail programs.
    By SSRU in forum New User Questions
    Replies: 16
    Last Post: 10-15-2007, 08:43 PM
  4. Server Can't Send Or Recive any Mail :(
    By A_1 in forum cPanel and WHM Discussions
    Replies: 7
    Last Post: 01-31-2007, 03:54 AM
  5. cannot recive emails
    By FandaR in forum cPanel and WHM Discussions
    Replies: 10
    Last Post: 06-09-2006, 06:58 AM
Linkedin       Facebook       Twitter       RSS       Flickr       YouTube