I did not receive notification via email when create a new Account

[nakamura00]

Hi,

When I create a new Account on WHM, Email not alert.

It' show this error message

"Notification => myemail@myemail.com via EMAIL [level => 3] sendmail: Cannot lookup callers gid"

So, I did not receive notification via email.

How I can reselove this problem ?

Thanks

[Infopro]

Does that email account exist and works properly? I'm assuming no. You might check to be sure that root user email account works.

[nakamura00]

I'm check my email it working properly.

I try to change email to another but it does not working.

[Miraenda]

You might check the following forum thread for a discussion on the same error message:

http://forums.cpanel.net/f5/apache-2...ody-66879.html

[nakamura00]

I'm use Apache version 2.2.14

[Deepika]

Make sure email address should be listed in :
1. Main >> Server Configuration >> Basic cPanel/WHM Setup
Server Contact E-Mail Address : myemail@myemail.com
2. Change system email preferences (All 3 fields)

[nakamura00]

Make sure email address should be listed in :
1. Main >> Server Configuration >> Basic cPanel/WHM Setup
Server Contact E-Mail Address : myemail@myemail.com
2. Change system email preferences (All 3 fields)

Server Contact E-Mail Address is right.

Before this problem I ever got email alert normally but I don't know why it have problem.

[nakamura00]

The problem has been resolved.

I do this step

- Update CP
/scripts/upcp

- restart CP
service cpanel restart

- restart apache
service httpd restart

Thanks all for suggestions to help and encouraging forward ;-)