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  1. #1
    Member
    Join Date
    Nov 2003
    Posts
    332

    Default IMAP issue - email marked as deleted but not deleted

    Hello

    I have issue with imap on many email on one server.

    I delete email on my email client but on the mailbox email is only marked as deleted and not deleted

    any help ?

    Thanks
    --

  2. #2
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Configure your email client to perform a purge of deleted email.
    Kenneth
    Product Manager
    cPanel, Inc.

  3. #3
    Member
    Join Date
    Nov 2003
    Posts
    332

    Default

    Hello

    I have the problem on smartphone and PC with Microsoft Vista ..

    On smartphone there isn't way to configure this

    thanks
    --

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jul 2005
    Location
    New Jersey, USA
    Posts
    397

    Default

    If you can't change the settings on your pda you may not be able to change this. As for your PC, there are settings for this in the email program.

  5. #5
    Member
    Join Date
    Nov 2003
    Posts
    332

    Default

    Quote Originally Posted by PlatinumServerM View Post
    As for your PC, there are settings for this in the email program.
    uhm.. I have checked on 2 laptop with Microsoft windows mail (default client for Vista) but there is this setting :/
    --

  6. #6
    Member
    Join Date
    Nov 2003
    Posts
    332

    Default

    I have found this

    "To automatically purge deleted messages from your IMAP e‑mail account, click the Tools menu, and then click Options. Click the Advanced tab, click Maintenance, and then click Purge Deleted Items when leaving IMAP folders"

    but this already checked
    --

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