IMP Webmail can't send email to local domains when language set traditional chinese

[ericlkh]

Dear all,

I found that when my user use the traditional chinese language IMP, they cannot send email to the user within the local domains (all domains in the machines), e.g. eric@domain.com send to may@domain.com via IMP in Trad. chinese mode, The exim mail log said the mail was delived via virtual delivery, but the inbox file was just added a line "From cpanel@one.hkcybernet.com ¶g¤G 5¤ë 06 23:28:39 2003" and all other content and headers was gone...

Anyone can help ? quite urgent....

Regards,
Eric

[hutech]

yes, we are having the same problem.
no one is able to help, even cpanel staff itself.
i am so disappoint with cpanel support services.

cPanel.net Support Ticket Number:

[ericlkh]

Hi hutech, the problem can be solved by modifiy the IMP config file:

- Modify the Horde to use SMTP localhost rather than sendmail
- horde/config/horde.php
- $conf['mailer']['type'] = 'smtp';
- Remark // ...= array('sendmail_path' => '/usr/sbin/sendmail');
- $conf['mailer']['params'] = array('host' => 'your.localhostname.com');

cPanel.net Support Ticket Number:

[hutech]

thanks for helping out
Dear Eric,

thanks very much, i guess you are very good about cpanel.

also, if it is too much to ask, it is also regarding imp.

some of my user is using japanese language, and when they are using jpn window, seems like they are having problem to display the correct fonts. even thought by changing the encoding in IE.

have you encounter the same problem. also, if i want to upgrade cpanel horde imp to a newer version , would it be affect the cpanel functions.

and in imp, user is not able to create mutiple dir, i.e.

eric
--personal
--business
office
--may
--paul
company
--abc
---amy

currently only one level of dir is allow.

did you have the same problems, and do you know how to solve them.

thank very much for your help.

cPanel.net Support Ticket Number:

[hostito]

Well, I just wanted to say that when w tried Horde in Japanese we saw the text all broken. We tried changing encoding and reloading the pages but it did not help.

I wish I could offer a solution

cPanel.net Support Ticket Number:

[casey]

Originally posted by hostito
Well, I just wanted to say that when w tried Horde in Japanese we saw the text all broken. We tried changing encoding and reloading the pages but it did not help.

I wish I could offer a solution

cPanel.net Support Ticket Number:

Squirrelmail works great for Japanese...if you install your own copy and set the preferences to Japanese. I can show you how, if you want. In this case, you'll have a separate squirrelmail on the server only used by your Japanese customers...

cPanel.net Support Ticket Number:

[sfield]

Has anyone found a solution for the problem that the default installs of webmail do not work with the chinese language?

Thanks

[bit]

Hi,

Any idea, welcome.

I got one reseller and free trial account.
Both are based on CPanel.
And I set the webmail to Chinese Language interface.
Through Horde and SquirrelMail, both all can't send mail to self. Why ? Send out to other mail server, OK.
(Except same machine, same mail server, and same domains on it.)

I have another account use PLESK with Horde webmail, and I set it to Chinese Language Interface, it always work for me.

And, CPanel's tech. have any idea about this ?

Since I got this problem, my hosting company all consuting to CPanel tech., but till now, no solution. ???

Thanks anyone's idea.

Regards.