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  1. #16
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    Default Re: Installing Image::Magick

    How can I freeze the shell window to see what it says, when I first start the install it gives some error about compilers but it blips by so quickly I can't read the entire thing.

  2. #17
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    Default Re: Installing Image::Magick

    If I'm the only person having this problem should I wipe out the server and start over?

  3. #18
    Member sneader's Avatar
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    Default Re: Installing Image::Magick

    Hmmm... open a Support Ticket with cPanel, or wipe a server and start over. Tough call.

    - Scott

  4. #19
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    Default Re: Installing Image::Magick

    Oh I'm sorry. Having run a PUBLIC support forum of my own for YEARS I find that posting solutions publicly helps the entire community to find quick answers without having to bother the support staff that might be busy solving problems of a much deeper nature. One answer lasts for years sometimes.

    Underestimate this.

    Jim

  5. #20
    Member sneader's Avatar
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    Default Re: Installing Image::Magick

    Sometimes the community is able to help problems here. Sometimes not. In those cases where the community cannot help, it is advised that you open a support ticket with cpanel at https://tickets.cpanel.net.

    - Scott

  6. #21
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Installing Image::Magick

    Without knowing the error message, it's nearly impossible to help. You could try outputting the installation to a text file:

    Code:
    nohup /scripts/installimagemagick > /root/imagemagick.txt
    You will need to open a second window at that point to tail the /root/imagemagick.txt file.

    Otherwise, a ticket is the way to go. Of note, the forums are not time-based on assistance, so bumping threads to try to get faster assistance normally would not work. If you need a faster response, you would need to open up a ticket to ensure you receive personalized support. That's simply the nature of forums versus a help desk, which I'm certain you are aware having run a public forum for so long.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  7. #22
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    Default Re: Installing Image::Magick

    I submitted a ticket at buycpanel and it looks like it is installed.

    Here is what they said:
    -----------------------------------------------------------

    Please run these commands

    $convert -version

    You'll get a response like this if installed correctly.

    Version: ImageMagick 6.7.1-7 2011-09-20 Q16 http://www.imagemagick.org
    Copyright: Copyright (C) 1999-2011 ImageMagick Studio LLC
    Features: OpenMP

    $which convert

    will show you the path

    /usr/bin/convert


    and
    $cd /usr/local/apache/htdocs/
    $/usr/bin/convert logo: logo.gif

    and see if http://your_server_ip/logo.gif opens

    ------------------------------------------------------------------------

    If that proves it then it is indeed installed and the error message was false. They indicated it would be fixed in the next version of cpanel.

    Thank you for the replies-

  8. #23
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Installing Image::Magick

    Yes, the error message is false as I stated on the prior page:

    You should be able to bypass that check erroneously failing by bumping up the memory.
    It installs but improperly detects as not installed due to /scripts/checkimagemagick (which is called at the end of /scripts/installimagemagick) not providing sufficient memory to run the check.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

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  9. #24
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    Default Re: Installing Image::Magick

    my $maxmem = ( 512 * ( 1024 * 1024 ) );

    don't bypass that check "erroneous"

    even if imagemagick seems running good

  10. #25
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    Default Re: Installing Image::Magick

    In my case i have error:

    Code:
     ./installimagemagick --force
    Out of memory!
    Callback called exit.
    END failed--call queue aborted at ./installimagemagick line 13.
    Callback called exit at ./installimagemagick line 13.
    END failed--call queue aborted at ./installimagemagick line 14.
    WTF ???

  11. #26
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Installing Image::Magick

    What memory allocation do you have for WHM > Tweak Settings > Max cPanel Process Memory area? If it is set to 256MB or it is set to unlimited, please change it to 512 or 1024 instead and re-run the script in command line. We have some instances where setting unlimited will prevent cPanel scripts from running in 11.30 and other examples where setting it too low will do the same.

    Also, you can try upping the line mentioned in the prior page for the maxmem setting.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

    Submit a ticket | Check an existing ticket

  12. #27
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    Default Re: Installing Image::Magick

    Quote Originally Posted by cPanelTristan View Post
    What memory allocation do you have for WHM > Tweak Settings > Max cPanel Process Memory area? If it is set to 256MB or it is set to unlimited, please change it to 512 or 1024 instead and re-run the script in command line. We have some instances where setting unlimited will prevent cPanel scripts from running in 11.30 and other examples where setting it too low will do the same.

    Also, you can try upping the line mentioned in the prior page for the maxmem setting.
    Thanks m8, that's help, all work's fine.

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