Installing WordPress in a sub-domain when it is also installed in the root

[CharleyW]

I am attempting to install WordPress in a sub-domain where it is already installed in the primary domain.

The install is terminating with an error "There is already public_html install of this addon."

Can anyone help?

TIA

[mickbeng]

How did you install the WordPress? Are you doing this through fantastico?

Please provide more information.

[sharmaine001]

I think it's via cPaddon / Site Software?

[logicsupport]

If its through Fantastico the two main options are "Install on domain" and "Install in directory" .

You should select the addon domain under "Install on domain"

Eg : Suppose my main domain is example.com and my addon is helloworld.com

I select Install on domain as helloworld.com and leave Install in directory blank so that it automatically takes its document root as /home/example/public_html/helloworld.com/

If that doesn't help I would recommend a manual installation in the directory /home/example/public_html/helloworld.com/ . It takes only few minutes to complete .

[CharleyW]

The install was attempted by selecting "Scripts Library" from CPanel, then from "cPAddon Scripts v0.8.7", clicking "WordPress".

What's fantastico?

[mickbeng]

fantastico is an useful addon to cPanel which need $$.

Why not try to install WordPress manually as guide below? It is pretty easy and could done within a minute.
Installing WordPress « WordPress Codex

Step;
1. Use SSH, download http://wordpress.org/latest.tar.gz to the subdomain folder.
2. Extract it, run "tar zxf latest.tar.gz"
3. Login to cPanel, create MySQL database, username and password.
4. Browse to subdomain, key in the information and proceed.
5. Well done.

[CharleyW]

I'm already paying for CPanel - it should either do it, or not grant me the right to attempt to do it.

I consider this a problem with the CPanel product.

[sharmaine001]

I dont encounter this problem with my cpAddons.

I dont have "Scripts Library" but I do have "Site Software" from my cPanel.

If you are the server owner, are you sure that you have installed cpaddons using cPanel -> Install cPaddons? What version of Wordpress are you seeing?

[CharleyW]

WordPress version is 2.8.4

I am the server owner.

[mickbeng]

ha ha... the latest version of WordPress should be 2.8.6.

[cPanelDon]

I am attempting to install WordPress in a sub-domain where it is already installed in the primary domain.
The install is terminating with an error "There is already public_html install of this addon."
Can anyone help?
TIA

WordPress version is 2.8.4
I am the server owner.

CharleyW, what is your full cPanel version number? This is as seen by the following command via root SSH access:

# cat /usr/local/cpanel/version && echo

ha ha... the latest version of WordPress should be 2.8.6.

Mickbeng, please remain polite when posting. For general reference, WordPress version 2.8.6 is included in the latest cPAddons.

[CharleyW]

Thank you.

11.24.4-STABLE_36281

[cPanelDon]

Thank you.
11.24.4-STABLE_36281

Thank you for the report and version information; the described issue has been assigned the following internal case ID: #35814

As a friendly reminder, please note there is a more recent STABLE build available; I would consider enabling automatic updates via the Update Config page in WHM and then updating to the latest version, that at the time of writing is the following:
11.24.5-STABLE_38506

To compare changes between the installed build and the latest I recommend reviewing our official change log. Here is a specific link to the change log for the STABLE build tree:
http://changelog.cpanel.net/?treeview=stable

[gkgcpanel]

Thank you for the report and version information; the described issue has been assigned the following internal case ID: #35814

As a friendly reminder, please note there is a more recent STABLE build available; I would consider enabling automatic updates via the Update Config page in WHM and then updating to the latest version, that at the time of writing is the following:
11.24.5-STABLE_38506

To compare changes between the installed build and the latest I recommend reviewing our official change log. Here is a specific link to the change log for the STABLE build tree:
cPanel - The Leading Control Panel - Change Log

I updated all cPaddons to their latest versions. Installing WordPress on the main domain works just fine, but not if on an addon domain.

To test this theory, I created an addon domain first and the directory under it is 100% empty. I then added WordPress 2.8.6 to it and received no error messages, just a blank screen. The directory now contains all the WordPress files just fine. But the install is never registered within cPanel itself.

I can not find a cPanel::Blog::WordPress.1.yaml file in the /home/username/.cpaddons directory...

So, it seems to have been partially installed.

[cPanelDon]

I updated all cPaddons to their latest versions. Installing WordPress on the main domain works just fine, but not if on an addon domain.

To test this theory, I created an addon domain first and the directory under it is 100% empty. I then added WordPress 2.8.6 to it and received no error messages, just a blank screen. The directory now contains all the WordPress files just fine. But the install is never registered within cPanel itself.

I can not find a cPanel::Blog::WordPress.1.yaml file in the /home/username/.cpaddons directory...

So, it seems to have been partially installed.

The described symptoms appear to be for a different issue. Please submit a support request so the precise symptoms and specific circumstances may be thoroughly investigated. If needed, the link in my forums signature may be used to initiate a ticket submission; when available, please PM me referencing your post and the new ticket ID number so I may follow-up internally.