Interchange problem - no support from support

[Devil Inside]

.

Regarding Ticket #82754

Did Ben Thomas die? I've not heard anything from him for about a week now - and the only thing he has said since I opened this ticket on December, 8, 2004 was:

December 10

I'm aware of some issues with the Interchange installation routine and am working toward a solution to those issues. I should have a viable fix tomorrow. I'll let you know when I have any further information.

Thanks
--
Ben Thomas
Level II Technical Support
cPanel Inc.

And

December 13

Sorry for the autoresponse. These issues should be resolved in the next day or so. Sorry for the delay, but they involved more extensive changes than originally anticipated. I'll let you know when I have any additional information.
--
Ben Thomas
Level II Technical Support
cPanel Inc.

And now I'm sitting here talking to myself on the trouble ticket.

Could support please provide some support.

Thank you.

[Bruce]

We gave up on that Interchange overblown piece of crap 2 years ago.
We use OS Cart

[Devil Inside]

Same here. But I still have a couple users on this one particular server using it.

[Devil Inside]

bump

this is more than ten characters

[hostmedic]

The Requiem Mass for Ben Thomas, former Level II Technical Support representative for Cpanel will be held @ the Church of Perpetual Autoresponse, Help Desk City, PA.

The family, friends, and collegues are requesting that donations be sent to the victims of the Tsunami relief fund online @ www.redcross.org

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
ok just kidding -

I also have been having issues with Interchange - finally got everyone switched over -- but think if its offered in the control panel - as a service - It Should Work.


hope it works out for you

---

[Devil Inside]

bump bump bump

[Devil Inside]

Ok - if you can't fix it just say so eh?

But please stop ignoring me cPanel!

[hostmedic]

The Requiem Mass had poor attendance by the staff of Cpanel.

Nick was not around to say any words - nor was the rest of his staff.

So Sad.

BTW - I have never had interchange run well - I have pushed all my clients off of it -
its a pos -

sorry - wish I could help your issues. . .