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  1. #1
    Member
    Join Date
    Aug 2001
    Posts
    55

    Default Interchange - product image upload error

    Hello,

    I am trying to upload an image into interchange, using the built in product upload function. When I try it, I get the following error:


    The following error occurred:

    Error writing file images/items/A1_bdsd.gif.
    Please correct and try again.

    Maybe you need to log in?

    I am logged in as the admin, and this happens for both .jpg and .gif extensions. If someone could help me out with this, it would be great.

    Thanks!


    [Edited on 9/22/01 by mpope]

    [Edited on 9/25/01 by mpope]

  2. #2
    Member
    Join Date
    Aug 2001
    Posts
    55

    Default

    Ouch - only 5 people have read my thread!

    So does anyone have any suggestions for me?

    Thanks!

  3. #3
    Member
    Join Date
    Aug 2001
    Posts
    707

    Default

    mpope,

    Could it be a permission issue? /scripts/fixinterchange and /scripts/fixinterchangeperm may be able to fix that.

    Also, is the items directory writeable?

  4. #4
    Member
    Join Date
    Aug 2001
    Posts
    55

    Default

    Moronhead,

    Thanks for the suggestions - it looks like the items directory is not writeable. Actually I think there is an ownership problem because it will only work if CHMOD\'ed to 777, which is probably a security issue (am I right?).

    If anyone has any more suggestions, it would be great.

    Thanks!

  5. #5
    Member
    Join Date
    Aug 2001
    Posts
    36

    Default

    I had this problem and the reason why is that the owner of the directory which the customer was uploading to was an incorrect owner. I then ran a chown command to correct it..

    chown -R username.username directoryname

    This solved the problem. I have no idea how the directory got wrong ownership... maybe the customer did something to affect it or maybe there\'s a glitch within Interchange.
    "640 K ought to be enough for anybody."
    -Bill Gates, 1981

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