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  1. #1
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Aug 2001
    Posts
    27

    Default Interchange is running but non-funcational

    I get the below error going to a users interchange system. Any ideas?

    We\'re sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon.

  2. #2
    bdraco
    Guest

    Default

    [quote:8a18967e0c]I get the below error going to a users interchange system. Any ideas?

    We\'re sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon. [/quote:8a18967e0c]

    Try

    /scripts/fixinterchange
    /usr/local/cpanel/bin/startinterchange

  3. #3
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Aug 2001
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    27

    Default

    After running that I get this error

    onfiguring catalog armesme...armesme config error: Please specify the VendURL directive in the configuration file \'\'



    armesme: error in configuration. Skipping.
    armesme: config error. Skipping.
    Configuring catalog canibus...Using default DBM database...Alias /~canibus/cgi-bin/cart.cgi used a second time, skipping.
    done.
    Configuring catalog cyclubc...cyclubc config error: Please specify the VendURL directive in the configuration file \'\'



    cyclubc: error in configuration. Skipping.
    cyclubc: config error. Skipping.
    Configuring catalog democom...democom config error: Please specify the VendURL directive in the configuration file \'\'

  4. #4
    Member
    Join Date
    Jul 2002
    Location
    Atlanta, GA
    Posts
    646

    Default

    Could this be a new issue with the recent builds? I just brought a fresh server online with CPnael build 62 and I get the same problem. The services panel shows Interchange running. I'd really like to get this fixed soon.

    Jaz

  5. #5
    Member
    Join Date
    Jul 2002
    Location
    Atlanta, GA
    Posts
    646

    Default

    Anyone? I've just upgraded to Build 64 and run fixinterchange again and still no go. It just keeps giving the unavailable message.

    JAz

  6. #6
    Member
    Join Date
    May 2002
    Posts
    37

    Default

    I been looking for same answer for a while , anyone know any solution to this ??

    I got 2 new server and on both it say interchange is unavailable I did all fixes listed on this site

    anyone please..

  7. #7
    Member
    Join Date
    May 2002
    Posts
    37

    Default

    I been looking for same answer for a while , anyone know any solution to this ??

    I got 2 new server and on both it say interchange is unavailable I did all fixes listed on this site

    anyone please..

  8. #8
    Member
    Join Date
    Sep 2002
    Posts
    580

    Default

    I get this strange error:

    Using DBM database...Alias /~username/cgi-bin/cart.cgi used a second time, skipping

    What could that be?

  9. #9
    Member
    Join Date
    Sep 2002
    Posts
    580

    Default

    Just found this:

    http://forums.cpanel.net/showthread....+time+skipping

    Sorry for posting too quick

  10. #10
    Member
    Join Date
    Sep 2002
    Posts
    580

    Default

    I did as described in the thread, but still it does not work.

    It still says:

    We're sorry, the Interchange server is unavailable...
    We are out of service or may be experiencing high system demand. Please try again soon.

    Although it does seem running.

    I also don't see any errors anywhere.

    It just says this:

    root@server [~]# killall -9 interchange
    root@server [~]# /usr/local/cpanel/bin/startinterchange &
    [1] 4537
    root@server [~]# The previous Interchange server was not running and probably
    terminated with an error.
    Low traffic settings.
    Calling UI......UI is loaded...
    Interchange V4.9.3-200211090658
    Configuring catalog username...Using default DBM database...done.


    Last edited by NNNils; 11-04-2003 at 05:33 AM.

  11. #11
    Member Nico's Avatar
    Join Date
    Dec 2001
    Location
    Edmond, OK
    Posts
    233

    Default

    Same problem here. ps-aux shows Interchange is running but all the sites that user Interchange are down. Is there a fix for this yet?

  12. #12
    Member
    Join Date
    Sep 2002
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    580

    Default

    I reported it to cpanel bugs, they seem to be looking in it.

  13. #13
    Member
    Join Date
    Aug 2001
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    49

    Default

    Is there any update to this ?

  14. #14
    Member Nico's Avatar
    Join Date
    Dec 2001
    Location
    Edmond, OK
    Posts
    233

    Default

    I got it working by upgrading to Perl 5.8.1, but now Image Magick is trashed and Cpanel support has not replied about that for nearly 24 hours now.

    cPanel.net Support Ticket Number: 29072

  15. #15
    Member
    Join Date
    Aug 2001
    Posts
    49

    Default

    basically you have to upgrade ImageMagick as well ?

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