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  1. #1
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    Default Ioncube loader is needed.

    With all these updates it seems that somehow, I get this message with softaculous.
    Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

    So I rebuild apache and it says that ioncube loaders are loaded.

    Through SSH i give the command php -v
    with the ionCube PHP Loader v3.3.20, Copyright (c) 2002-2010, by ionCube Ltd.

    I have checked that in my php.ini it has
    zend_extension="/usr/local/IonCube/ioncube_loader_lin_5.2.so"


    Any help would be much appreciated.

  2. #2
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    Default Re: Ioncube loader is needed.

    Go to Server Configuration > Tweak Settings > Click on PHP tab and check if on cPanel PHP loader is selected ioncube

  3. #3
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    Default Re: Ioncube loader is needed.

    "So I rebuild apache and it says that ioncube loaders are loaded."

    It has been loaded and checked. I have a feeling this is a softaclous thing, since other programs that i have use ioncube loaders.

  4. #4
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Ioncube loader is needed.

    Please try contacting Softaculous about the issue:

    Softaculous
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

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  5. #5
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    Default Re: Ioncube loader is needed.

    I upgraded to 11.32.2 and this also happened to me... Softaculous has nothing on their support forum about this except what i posted.

  6. #6
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    Default Re: Ioncube loader is needed.

    I downgraded to 11.32.1 and the ioncube loader/Softaculous problem went away.

  7. #7
    cPanel Product Evangelist Infopro's Avatar
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    Default Re: Ioncube loader is needed.

    This is a defect and is to be fixed in the next EDGE build as I understand it. We were just talking about this over here a while back:
    http://forums.cpanel.net/f5/trendysi...be-261321.html
    Fav cPlinks this week: Blog - cPanel & WHM 11.32 we love it! | cPanel University study for it! | Attracta is coming! we want this!

  8. #8
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    Default Re: Ioncube loader is needed.

    Awesome! How do I downgrade to 11.32.1 though?

  9. #9
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Ioncube loader is needed.

    Since all tiers are above that version, you wouldn't be able to change tiers to go to a lower version. You can see the available versions per tier at this location:

    Downloads - cPanel Inc.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
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